Mid-level Systems Analyst

Beyond HR

Analista de Sistemas Pleno managing IT systems and supporting user experience for Canon. Collaborating with HR and Tax departments, focusing on system stability and compliance.

Posted 7/16/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in systems support and maintenance, with a strong focus on data protection compliance and technical documentation management. Proficient in analyzing requirements and developing multidimensional reports to enhance IT service delivery.

Highest-signal resume keywords

Advanced English ProficiencySQL ExperienceSystems Support and MaintenanceKnowledge of Web ServicesFamiliarity with TOTVS Protheus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SQLRequirements EngineeringProcess ModelingBPMNTechnical DocumentationData AnalysisSystems IntegrationPreventive MaintenanceCorrective MaintenanceTroubleshooting

Soft Skills

Analytical ThinkingProblem SolvingCommunication Skills

Tools & Technologies

TOTVS ProtheusSalesforceSynchroAPI KeysOAuth 2.0

Industry Keywords

ComplianceLGPDData ProtectionTechnical SupportIT Applications

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

User Support and Service: Analyze and address tickets (incidents, requests, and changes)
Maintenance and Sustaining: Perform preventive and corrective maintenance on IT applications
Knowledge Management: Create, manage, and update technical documentation
Security and Compliance: Work in partnership with Compliance and LGPD (data protection) teams
Systems Integrations: Monitor, create, test, and troubleshoot integrations between systems in the IT environment
Data and Reporting: Develop, support, and analyze multidimensional reports
Requirements Engineering: Elicit, analyze, specify, and evaluate business and technical requirements

Requirements

What you’ll need

Advanced/Fluent English (mandatory for speaking, reading, and writing)
Solid experience in systems support and maintenance
Familiarity with ecosystems such as TOTVS Protheus, Salesforce, and Synchro
Experience with SQL
Knowledge of communication protocols and architectures (Web Services)
Authentication using API keys and industry standards such as OAuth 2.0 and A1/A3 digital certificates
Ability to analyze and classify requirements, process modeling and mapping (BPMN), and documentation

Benefits

Comp & perks

Work Model: Hybrid (3 days on-site - Vila Guarani, and 2 days remote/home office)