Beyond 12

Director

• Develop Leaders & Champion Change. Your primary impact is through your Associate Directors. Coach them on how to lead data-informed conversations, manage performance with empathy and accountability, and build team culture. Serve as a change management thought partner to the CPO and together lead the Program team through evolving expectations with clarity and conviction.
• Strategize & Innovate. Identify opportunities for improving Program team practices and processes. Design strategic solutions in collaboration with Product & Engineering and Data & Research, including AI-assisted tools and systems. Use data storytelling to help your team understand what the data reveals and what it means for coaching.
• Own Program Coherence & Fidelity. Hold ultimate responsibility, alongside the CPO, for how fully the program model is implemented. Serve as the primary leader for the quality assurance function, working closely with the ADs. Manage program model development, coordinate the implementation of learning agendas and pilots, and translate organizational vision into practice. Partner with the Product Manager, CPO, and Chief Technology Officer to advance the integrated coaching product where AI and human coaches work hand-in-hand.
• Collaborate Across the Organization. Serve as the CPO’s strategic partner and primary delegate on program decisions. Work across departments to ensure alignment between what is sold, communicated, and delivered. Join the ADs and CPO in representing Program across the organization and to customers and strategic partners.

Director of Program