Talent Operations Lead – AI Enablement

BetterUp

Talent Operations Lead overseeing the recruiting tech stack and operational efficiency for BetterUp operations. Partnering with talent leads to enhance recruiting through AI and data-driven insights.

Posted 5/22/2026full-timeSan Francisco • California • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Own the recruiting tech stack — adoption, configuration, integrations, and continuous evolution across BetterUp’s current stack including Ashby, LinkedIn Recruiter, Zapier, Guide, Ezra, Slack, etc.
Work with the Head of Talent to develop and execute on a strategic roadmap for recruiting operations
Optimize and enable team around recruiting systems including ATS, scheduling and sourcing tools, and Claude that enhance recruiter effectiveness
Drive full adoption and best-practice usage across all recruiting tools
Build and maintain integrations between Ashby, Slack, Guide, Claude and Zapier
Evaluate and recommend new tooling as the team scales — with a bias toward measurable ROI
Own data hygiene and ATS configuration to ensure clean, reportable pipeline data
Design recruiting workflows end-to-end with AI embedded where it creates genuine leverage, not just novelty
Partner with IT, Legal, and InfoSec to establish governance frameworks that enable responsible AI scaling across the recruiting function
Turn recruiting activity into insight — building the dashboards and metrics that give hiring managers and TA leaders real-time visibility.
Own the TA metrics framework: time-to-fill, funnel conversion, recruiter productivity, hiring manager satisfaction and candidate experience
Build and maintain pipeline dashboards in Ashby and connected AI tools
Surface actionable insights from recruiting data — not just reports, but recommendations
Support headcount planning and forecasting with reliable, auditable data

Requirements

What you’ll need

5+ years of experience in talent operations, recruiting operations, or a closely related field
Demonstrated experience owning or administering an ATS (Ashby, Greenhouse, Lever, or equivalent) at an organizational level
Experience implementing AI tooling for recruiting teams
Hands-on experience building and maintaining integrations between HR/TA tools using automation platforms (Zapier, Make, or similar)
Proficiency with data analysis and reporting — experience building and interpret recruiting metrics dashboards independently
Working knowledge of LLM APIs, prompt engineering, or AI-augmented workflows in a professional context
Strong written and verbal communication skills; ability to translate technical workflows into clear guidance for non-technical stakeholders

Benefits

Comp & perks

Access to BetterUp coaching; one for you and one for a friend or family member
A competitive compensation plan with opportunity for advancement
Medical, dental, and vision insurance
Flexible paid time off
All federal/statutory holidays observed
4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
5 Volunteer Days to give back
Learning and Development stipend
Company wide Summer & Winter breaks
Year-round charitable contribution of your choice on behalf of BetterUp
401(k) self contribution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ATS administrationdata analysisreportingAI tooling implementationintegration buildingautomation platformsrecruiting metrics dashboardsLLM APIsprompt engineeringrecruiting workflows

Soft Skills

communication skillsstakeholder guidanceteam collaborationstrategic planninginsight generationdata hygiene managementgovernance framework establishmentproblem-solvingadaptabilityleadership