Senior Enterprise Account Manager
BetterUp
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Develop account strategy in close conversation with customer executives and BetterUp leadership.
- Own expansion and renewal targets for named accounts.
- Develop new relationships in strategic accounts through prospecting, networking, and partnership with BetterUp marketing team.
- Lead commercial conversations with customers, ensuring end to end success of the contracting process.
- Navigate complex, matrixed organizations and identify champions internally.
- Consult and coach customers on Talent and HR strategy and demonstrate how BetterUp aligns to our customer’s business objectives.
- Serve as a primary point of contact to drive member engagement and demonstrable results.
- Expert level internal cross-functional collaboration
- Work with the post-sales team, CSM, DM, to ensure optimal communications and alignment including collaboration on account strategy, account opportunities, politics, stakeholder identification, member utilization and adoption. Has the ability to keenly listen to the client and identify risks and opportunities with members and swiftly communicate to the BU account team
- Collaborate with the BU Product and Engineering teams; follow processes and procedures when it comes to client asks. Roadmap prioritization. On the inverse, work with products to get them the beta customers they need.
Requirements
- Minimum of 10 years sales experience, with 5+ years of enterprise consultative selling
- Experience selling to CXOs at Fortune 500+
- Track record of over-achieving, consistently ranking in the top 10-20% of the company
- Experience personally leading and closing 6+ month, multi-buyer, $1M+ deals
- An unrelenting drive to learn, succeed and lead by example
- Prior experience selling into CHRO and Heads of L&D/Talent/Transformation work (ideal, not required)
- Exceptional executive presence (selling to CXO), compelling written and verbal communication
- High emotional intelligence (EQ) that drives empathy, strong influence, negotiation, and problem-solving
- Process-driven, meticulously organized and self-motivated
- Technical proficiency and specifically skilled using Salesforce to manage sales cycles
- Ability to adapt and iterate on your sales motion in a startup selling environment
Benefits
- Flexible time off - with a guideline of 25 days of annual leave + 8 UK public holidays.
- Generous Employer pension contribution.
- Private Medical Insurance Option
- Access to BetterUp coaching for you and a friend/family member.
- Hybrid work, with 2 days minimum in office (or 8 days per month.)
- Available in office Tuesday and Thursdays along with daily plentiful snacks and beverages
- 4 Inner Work Days, 5 Volunteer Days, plus Summer & Winter company shutdowns.
- Annual stipend for professional growth.
- Year-round charitable donation on your behalf.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
enterprise consultative sellingsales cycle managementcontracting processaccount strategy developmentprospectingnegotiationstakeholder identificationmember engagementrisk identificationsales motion adaptation
Soft skills
executive presencewritten communicationverbal communicationemotional intelligenceempathyinfluenceproblem-solvingorganizationself-motivationleadership