BetterUp

Staff Machine Learning Engineer, AI Product and Platform

BetterUp

full-time

Posted on:

Origin:  • 🇺🇸 United States • California, District of Columbia, Illinois, New York

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Job Level

Lead

About the role

  • BetterUp is a human-transformation coaching company focused on AI-enhanced coaching experiences
  • Product-minded machine learning engineer role to shape the future of AI in coaching
  • Design and deliver state-of-the-art Generative AI systems and experiences that set the standard for quality, engagement, and trust in coaching
  • Mentor and elevate engineers at all levels through technical guidance, code and design reviews, and thought partnership
  • Collaborate deeply with cross-functional partners across product, research, design, and engineering to ship and scale AI coaching products
  • Shape direction and scope by developing a deep understanding of customer needs and translating them into technical strategy and product roadmaps
  • Stay ahead of the curve in Generative AI research and practice, and lead conversations on responsibly bringing emerging technologies into production

Requirements

  • 7+ years as an ML engineer and 3+ years of hands-on experience building and shipping products on top of leading LLMs
  • Proven track record designing, implementing, and evaluating LLM outputs
  • Experience fine-tuning smaller models or adapting foundation models to improve quality, engagement, and scalability
  • Background at a leading AI research lab or equivalent experience staying at the forefront of Applied ML/AI, GenAI, with strong software engineering skills and a deep understanding of LLM internals
  • A high degree of initiative and ownership, combined with the ability to navigate ambiguity and adapt quickly to change
  • Experience working collaboratively in a cross-functional team and with people at all levels in an organization
  • Alignment with BetterUp's mission of enabling individuals to maximize their potential
  • Ability to communicate complex ideas effectively to both technical and non-technical audiences, verbally and in writing
  • A passion for continuous learning, customer empathy, and a desire to innovate within a fast-paced environment.