Lead the design vision for BetterSleep’s core app experience in close partnership with Product and Engineering, and advocate for the user throughout the product development process
Design high-quality end-to-end user experiences that deliver a consistent, intuitive, and emotionally resonant experience across the customer journey
Own and evolve key product surfaces including core navigation, feature discovery and engagement, clinical screening and referral flows that feel seamless within the consumer app experience, and other critical moments that drive activation, trial-to-paid conversion, and retention
Craft and direct UX copy and microcopy across the product experience, including feature titling, education, and navigation, ensuring alignment with BetterSleep’s brand voice
Design for localization (text expansion, RTL considerations, etc.) to address the 6+ languages supported within the app
Collaborate with Engineers, Product Managers, and other Designers to solve user problems, navigate technical constraints, and scale product experiences effectively
Leverage internal data, experimentation results, and your understanding of human behavior to identify opportunities for improving conversion, retention, and engagement
Design for personalization and adaptive experiences, helping shape user flows that respond to individual needs, sleep goals, behaviors, and future AI-driven product capabilities
Participate in user research and competitive analysis to inform product direction and ensure a best-in-class mobile experience
Actively participate in agile processes and ceremonies
Make recommendations to management on process and tooling improvements
Ensure compliance with Android and Apple platform guidelines, stay current on new developments, and inform the team of relevant updates
Build strong relationships with stakeholders and communicate complex ideas, goals, and design rationale clearly and effectively
Mentor and guide other designers

Requirements

You have a relevant degree in design or equivalent professional experience
You have at least 8 years of experience in Product Design for mobile apps
You are passionate about designing best-in-class mobile experiences and can balance business, product, and user needs
You have extreme attention to detail and a desire to understand all aspects of the product
You have a portfolio of UI and UX projects that demonstrates user research, ideation, launch, iteration, and measurable results. Please provide a link.
You have strong UX writing sensibility, with the ability to craft clear, emotionally resonant microcopy that aligns with BetterSleep’s brand voice
You have experience designing personalized, adaptive, or data-informed product experiences, and are excited by the opportunity to shape future AI-driven user flows
You are proficient with design tools used to communicate UI and UX solutions effectively, such as Figma, Sketch, and Adobe CC
You understand A/B testing and can make improvements based on quantitative results and qualitative feedback
You are able to prioritize work based on user impact and development effort
You are an effective communicator and strong cross-functional collaborator

Benefits

Competitive salary & compensation
Excellent health, dental, and vision coverage
Retirement plan with employer matching
Commuter & lunch benefits (UberEats)
Free access to telehealth & BetterHelp services
Any hardware/software you need to succeed
A product loved by millions — and admired by the press
Awesome people to work with
The chance to help people live a better life, every day

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Product DesignUser Experience (UX) DesignUser Interface (UI) DesignA/B TestingUser ResearchData-informed DesignPersonalizationAdaptive ExperiencesMobile App DesignUX Writing

Soft Skills

Attention to DetailEffective CommunicationCross-functional CollaborationMentoringStakeholder Relationship BuildingProblem SolvingAgile MethodologyProcess ImprovementEmpathyCreativity