Working Student, French Content & User Support
Bettermile
part-time
Posted on:
Location Type: Hybrid
Location: Berlin • Germany
Visit company websiteExplore more
Job Level
About the role
- Translate video materials, educational content, and project assets for our "Better Planner" and "Education" initiatives, becoming the voice of our brand in France.
- Support projects involving French customers to ensure all content is culturally relevant and linguistically accurate.
- Handle day-to-day support requests from drivers and depot teams to help them resolve issues and ensure smooth operations.
- Collaborate closely with Product, the User Insights team, and Customer Success teams to maintain linguistic consistency across all platforms.
- Assist in direct communication with French users to ensure their needs are met with high quality and empathy.
- Refine our terminology and proactively suggest ways to make our French content even more impactful as you grow into the role.
Requirements
- Native or near-native proficiency in French (C1–C2) and strong working proficiency in English (B2+)
- Excellent attention to detail to make translations feel natural and polished
- Well-organized and reliable, with a track record of delivering work on time
- User-centric mindset, understanding that good translation contributes to the overall user experience
- Currently enrolled in a degree program related to Business, Logistics, Communication, Linguistics, or a similar field — motivation is more important than the exact degree
- Initial experience in translation or customer support is a plus
Benefits
- 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
translationlinguistic accuracycultural relevanceattention to detailuser experience
Soft Skills
well-organizedreliableuser-centric mindsetcommunicationempathy