BetterHelp

Senior Product Manager – Therapist Growth

BetterHelp

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $150,000 - $190,000 per year

Job Level

Tech Stack

About the role

  • Ensure a high standard of care by optimizing the therapist and client experience, focusing on therapy quality & client outcomes
  • Work cross functionally with other PMs to support marketplace engagement
  • Lead highly visible and critical initiatives that materially impact the trajectory of the company. This includes end to end ownership of new products, features and experiments with a focus on driving product quality
  • Initiate, evaluate and prioritize ideas, gather requirements and create specifications for all product changes that will achieve maximum impact and benefit.
  • Analyze and quantify the impact and success of each and every product change we've made, and then draw conclusions and plan next steps based on actual data.
  • Collaborate with the development and design teams before, during, and after each "sprint" to maximize resources' efficiency, utilization, and happiness.
  • Partner with the design team, create a user experience that is both delightful and effective.
  • Perform UAT and functional QA to make sure we're launching only good stuff!
  • Internally: Work cross-functional with all parts of the company (development, support, marketing, clinical, operations) in order to (a) convert their insights into product improvements; and (b) to convey the performed changes to them and to make sure they are being integrated and used effectively.
  • Externally: Connect with all external stakeholders (members, providers, marketing channels, business partners, regulators) both inbound and outbound to make sure our product is meeting their needs and requirements.
  • Participate in setting the strategy and long-term direction for the organization.
  • Continually seek ways to improve everything we do and optimize the value we bring to our stakeholders.
  • Own KPI's and be obsessed about them.
  • In a nutshell: Ideate, execute, test, measure, analyze, learn, iterate

Requirements

  • Minimum of 4 years of experience in a product role at a B2C company and proven success through measurable impact and increasing responsibilities.
  • Growth and experiments driven mindset with a proven ability to execute and deliver results.
  • Basic SQL knowledge to navigate and utilize BI tools effectively.
  • Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions.
  • Super analytical: proven experience in using data and relevant tools for driving critical business outcomes.
  • Experience in quickly launching products on a regular basis in an agile environment with a track record of delivering products on time and with high quality.
  • Great eye for UX and understanding of its related metrics.
  • Excellent organizational and leadership skills, strong attention to detail, able to work independently.
Benefits
  • Remote work with regular in-person bonding experiences sponsored by the company
  • Competitive compensation
  • Holistic perks program (including free therapy, employee wellness, and more)
  • Excellent health, dental, and vision coverage
  • 401k benefits with employer matching contribution
  • The chance to build something that changes lives – and that people love
  • Any piece of hardware or software that will make you happy and productive
  • An awesome community of co-workers
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementSQLdata analysisuser experience (UX)agile methodologyfunctional QAUATbusiness economicsKPI managementproduct development
Soft Skills
organizational skillsleadership skillsattention to detailanalytical mindsetcollaborationcommunicationproblem-solvingcreativityindependencecross-functional teamwork