
Senior Product Manager – Client Growth
BetterHelp
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $150,000 - $195,000 per year
Job Level
Tech Stack
About the role
- Own and lead high-impact client growth initiatives that materially impact revenue, conversion, and long-term customer value.
- Drive strategy and execution across key growth areas including conversion optimization, upgrades, pricing and packaging, monetization experiments, churn reduction, and winback programs.
- Identify, evaluate, and prioritize growth opportunities using a combination of data analysis, impact modeling, and experimentation.
- Develop clear product requirements, success metrics, and experiment designs to maximize learning and business impact.
- Build and maintain forecasting and impact models to inform prioritization, roadmap decisions, and executive communication.
- Partner closely with Engineering and Design to deliver high-quality experiences efficiently in an agile environment.
- Collaborate with Design to create user experiences that are both intuitive and effective at driving growth outcomes.
- Perform UAT and functional QA to ensure launches meet quality and performance standards.
- Internally: Work cross-functional with all parts of the company (development, support, marketing, business development, operations) in order to (a) convert their insights into product improvements; and (b) to convey the performed changes to them and to make sure they are being integrated and used effectively.
- Externally: Connect with all external stakeholders (members, providers, marketing channels, business partners, regulators) both inbound and outbound to make sure our product is meeting their needs and requirements.
- Participate in defining growth strategy and long-term product direction for the client experience.
- Own and obsess over core growth KPIs, continuously seeking opportunities to optimize and improve performance.
- In a nutshell: [Ideate, execute, test, measure, analyze, learn, iterate] x ∞
Requirements
- 5-7 years+ of experience in a product role at a B2C company and proven success through measurable impact and increasing responsibilities.
- Direct experience working on growth-focused product initiatives, such as conversion funnels, monetization, pricing/packaging, retention, churn reduction, or winback
- Growth and experiments driven mindset with a proven ability to execute and deliver results.
- Deep understanding of unit/business economics and proven ability to balance business and technical considerations for product decisions.
- Super analytical: proven experience in using data and relevant tools for driving critical business outcomes
- Technical: Strong understanding of how web applications are built, ability to participate in technical decisions, ability to read basic code and write SQL queries
- Experience in quickly launching products on a regular basis in an agile environment with a track record of delivering products on time and with high quality
- Great eye for UX and understanding of its related metrics
- Excellent organizational and leadership skills, strong attention to detail, able to work independently
Benefits
- Remote work with regular in-person bonding experiences sponsored by the company
- Competitive compensation
- Holistic perks program (including free therapy, employee wellness, and more)
- Excellent health, dental, and vision coverage
- 401k benefits with employer matching contribution
- The chance to build something that changes lives – and that people love
- Any piece of hardware or software that will make you happy and productive
- An awesome community of co-workers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisimpact modelingexperiment designforecasting modelsUATfunctional QASQLweb applicationsconversion funnelsmonetization
Soft Skills
leadershiporganizational skillsattention to detailcollaborationcommunicationanalytical mindsetindependencestrategic thinkingproblem-solvinguser experience (UX) focus