User Researcher

• Build and scale a foundational research practice, including processes, standards, templates, and intake frameworks.
• Lead high-impact mixed-methods research across the product lifecycle, from discovery to post-launch.
• Translate qualitative and quantitative insights into clear, actionable recommendations for Product, Design, Marketing, and Data teams.
• Create and maintain a centralized research repository to consolidate and organize insights across the company.
• Partner closely with PMs, Designers, Engineers, and Marketers to validate concepts, guide roadmap decisions, and support brand and perception studies.
• Collaborate with the Data and Experimentation teams to define success metrics, interpret A/B test results, and align evidence across methods.
• Conduct ongoing longitudinal research to deepen understanding of client and therapist needs and expand persona and segmentation frameworks.
• Champion research adoption by delivering narrative-driven insights, leading workshops, and measuring the impact of research on product and marketing decisions.

Senior Mixed-Methods User Researcher

UX Researcher – Contract

Senior UX Research, CX Strategist

Senior User Researcher

Senior UX Research