Mortgage Operations Academy Associate

Better

Mortgage Operations Academy Associate participating in a 90-day paid training program with NEO Home Loans. Training includes exposure to mortgage fundamentals and operations processes.

Posted 5/11/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Launch career in mortgage industry through NEO Academy Program
Participate in 90-day paid training covering mortgage fundamentals and loan structure
Gain exposure to Operations, customer experience, workflow management
Receive structured training, mentorship, and real-world exposure
Potential placement as Junior Loan Specialist or Production Partner after successful completion

Requirements

What you’ll need

Have a strong work ethic and growth mindset
Are highly coachable and eager to learn
Thrive in fast-paced environments
Communicate professionally and confidently
Are detail-oriented and organized
Want a long-term career opportunity
Take ownership and pride in their work
Bring positive energy and a team-first mentality
Bachelor’s degree preferred
1–3 years of professional experience preferred
Customer service, hospitality, banking, finance, sales support, or operations experience is a plus
Strong organizational and multitasking skills
Comfortable learning new technology and systems quickly

Benefits

Comp & perks

Paid 90-day training program
Entry-level compensation during Academy participation
Opportunity for compensation increase upon successful placement into a permanent role
Long-term career growth opportunities within Operations and Sales Support

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

strong work ethicgrowth mindsethighly coachableeager to learndetail-orientedorganizedownershippositive energyteam-first mentalitystrong organizational skills

Certifications

Bachelor’s degree