Better

Procurement

• Own and lead the full P2P lifecycle, including procurement operations, vendor negotiation, purchase order governance, vendor onboarding, invoice processing, and payment execution
• Design, implement, and continuously improve procurement and accounts payable policies, procedures, and internal controls
• Ensure timely and accurate processing of invoices, expense reports, and vendor payments
• Partner with cross-functional stakeholders to incorporate user feedback, drive purchasing and payment discipline, and ensure compliance with procurement policies
• Oversee vendor onboarding, documentation compliance (W-9s, contracts, payment terms), and master data integrity
• Drive adoption and optimization of tools such as NetSuite and Ramp (or similar systems)
• Identify inefficiencies and implement scalable solutions to improve throughput, accuracy, and visibility
• Partner with Internal Audit and external auditors to support audits related to procurement
• Oversee T&E compliance and policy enforcement
• Manage and mentor T&E, AP, and procurement team members in India (team of 10)

Senior Manager, Procurement

Analyst

• Monitor daily cash positions and liquidity across operating and custodial accounts bank statements
• Build and maintain short- and medium-term cash flow forecasts aligned with loan production and funding activity
• Support payment execution, bank account management, signatory matrix and treasury operational processes
• Prepare and process check payments, manage Positive Pay files, and support payment automations to ensure accurate and timely disbursements
• Partner with Capital Markets and Accounting on loan funding, payoffs, reconciliations, journal entries and month-end close
• Support management of warehouse lines, including: Collateral tracking and utilization analysis, Covenant monitoring
• Prepare internal reporting on liquidity, warehouse utilization, and funding capacity for leadership
• Assist with audits and ad-hoc data requests
• Identify and implement treasury process improvements to support scale and efficiency

Senior Analyst, Treasury

Recruitment

• Understand the job requirement, Build and maintain an active pool of candidates to meet hiring targets in an effective manner.
• Efforts include: Sourcing, recruiting, and developing a pipeline of top engineering candidates matching our requirements.
• Utilise our ATS to store, manage and engage talent pools of appropriate candidates.
• Finding and engaging active/passive candidates through various channels, as well as adopting alternative search techniques.
• Promote exceptional candidate experience throughout the interview process.

Recruiter

Accounting Manager

• Drive the month end close process for NEO Home Loans, our distributed retail segment, by taking ownership and managing NEO’s P&L
• Work with and support NEO business partners by analyzing and communicating results for management reporting
• Create and review journal entries in the GL along with preparing and reviewing supporting schedules
• Ensure proper GL, cost center, and loan-level allocations including revenue, third party fees and commissions
• Implement accounting processes for new NEO products, offerings, or initiatives
• Identify areas for improvement and drive process improvements
• Collaborate with US and India accounting and finance team members to provide useful and necessary financial information
• Oversee NEO vendor expense approval and reconciliation
• Work with our external auditors to ensure the timely completion of reviews and audits
• This role will start as an individual contributor with the opportunity to build a team as NEO continues to grow

Product Marketing

• The Business Analyst – IPM & Performance management is responsible for creating and managing individual and team performance frameworks across the organization.
• This role partners with leadership, HR, and operations to define performance metrics, monitor productivity, analyze trends, and drive IPM payouts on a monthly basis.

Analyst – Incentives, GTM

Affiliate Manager

• Partner with mortgage advisors and operations team to facilitate seamless communication and efficient workflow throughout the mortgage application process
• Collaborate with loan officers, processors, and underwriters to facilitate seamless communication and efficient workflow throughout the mortgage production process.
• Ensure timely and accurate completion of tasks to meet production goals and deadlines.
• Serve as a liaison between clients and the production team, addressing inquiries, providing updates, and ensuring a positive client experience.
• Assist in gathering necessary documentation and information from clients to support loan applications.
• Conduct regular reviews of loan files to ensure accuracy, completeness, and compliance with regulatory requirements and company standards.
• Collaborate with the production team to address any identified issues promptly.
• Collaborate with management to implement strategies to enhance production efficiency.
• Participate in co-creation of strategies to enhance production efficiency.

Production Partner

Full-stack Engineer

• Build and enhance Tinman, the AI platform that powers Better’s SaaS and mortgage operations.
• Partner directly with business stakeholders and loan operations teams to understand friction points and design smarter, simpler workflows.
• Design and implement robust, scalable APIs and workflows that integrate with mortgage, partner, and compliance systems.
• Collaborate with engineers across Better to evolve our SaaS offerings and support tenanted partner integrations.
• Contribute to a culture of learning, excellence, and experimentation—helping establish our Dallas team’s engineering identity from the ground up.

Senior Software Engineer

Growth Marketing

• Learn and grow into managing a pipeline of home loan opportunities
• Guide pre-approved borrowers through purchase and refinance journeys
• Educate customers on loan options and next steps
• Deliver a high-quality, transparent customer experience
• Communicate consistently with borrowers, realtors, and internal partners
• Support lock and fund conversion efforts for provided leads
• Collaborate with Operations, Product, IT, and Marketing teams to improve processes and customer experience
• Meet and work toward exceeding monthly performance goals

Growth Associate

Marketing Analyst

• The Secondary Market Analyst plays a critical role within the Capital Markets and FP&A teams by supporting pricing strategy, financial analysis, and lock desk operations.
• This position is responsible for optimizing secondary marketing processes, enhancing capital market revenue transparency, and supporting internal stakeholders with actionable insights related to loan pricing, gain/loss reporting, and investor execution strategies.
• Maintain and update critical pricing and risk management tools, including the Early Payoff (EPO) Matrix, Recast Matrix, and Lock Extension Matrix.
• Develop and refine Standard Operating Procedures (SOPs) for relocks and lock extension policies.
• Compile and analyze Capital Market revenue data, including hedge gain/loss, purchase advice, warehouse interest, investor fees, and other related revenue/expense items.
• Support accurate and timely reporting of capital markets financials and provide insights to executive leadership.
• Serve as a liaison to the Lock Desk, ensuring alignment between pricing, policy, and execution strategies.
• Provide backup support on concession approval processes, including escalation reviews and exception tracking.
• Partner with the Branch Operations and Sales teams to support pricing-related questions and provide clear explanations of pricing strategy and outcomes.
• Assist in inventory breakdown and analysis of locked pipelines to inform pricing decisions and identify trends.
• Contribute to the enhancement and documentation of virtual team processes, improving scalability and efficiency.
• Participate in regular reviews with branch leadership to support financial transparency and forecasting.
• Perform ad hoc and recurring financial analyses to support the FP&A team, including margin performance, revenue projections, and cost-benefit evaluations.

Secondary Marketing Analyst, Distributed Retail

Marketing

• Perform monthly visibility audits and prepare related reporting
• Conduct visibility audits for all new hires
• Write and publish monthly Top Producer and Change Maker blog content
• Create and post NEO press releases on the company website
• Monitor and manage ActiveComply compliance activity
• Oversee and maintain the Exclaimer email signature platform
• Implement and maintain onboarding automation

Marketing Coordinator

Call Center Representative

• Supervise a team of approximately 10-15 Home Lending Associates (Outbound)
• This is a full-time, in-person role based in our highly collaborative Dallas office and requires daily onsite presence
• Serve as the primary frontline leader for an outbound sales team, setting expectations, coaching performance, and driving daily execution
• Support individual and team performance against monthly goals, including outbound calls, talk time, contact rates, conversion rates, transfer rates, and speed-to-lead SLAs
• Help manage day-to-day operations in an outbound call-center environment; experience with automated dialers and call-cadence optimization is a plus
• Monitor daily and weekly performance metrics to identify trends, gaps, and coaching opportunities
• Provide ongoing coaching, feedback, and skills development through call listening and live observation
• Conduct regular 1:1s focused on performance, development, and goal-setting
• Review pipelines and activity levels to ensure consistent execution and timely follow-up
• Escalate performance risks and operational challenges to senior leadership with proposed solutions
• Partner with Sales, Product, and Operations teams to improve outbound lead engagement and transfer performance
• Proactively engage with customers as needed to gather feedback and support coaching efforts
• Assist with performance management processes, including documented coaching plans and improvement plans
• Participate in team initiatives and projects related to training, process improvement, and customer experience
• Provide regular updates to sales leadership on team performance and development needs

Sales Contact Center Team Lead – Outbound

Marketing Operations

• Own & Optimize Conversion Tracking To Maximize and Maintain Uptime
• Maintain and enhance end-to-end analytics for all Key Business Outcomes (Purchase, Refinance, HELOC, etc.) used by executives and marketing team
• Audit, diagnose, and resolve tracking discrepancies, data loss, or integration issues across the entire data infrastructure pipeline
• Ensure attribution signals are consistent and synchronized across all platforms (Meta, Google, CRM, GA4, and reporting) helping to eliminate data duplication
• Actively manage Google Tag Manager and all marketing pixels, events, and data-share on the system's back-end using both server-side and client-side methods
• Work with our marketing agency to improve or enable their efforts through understanding their needs and recommendations
• Govern and Evolve Marketing Data Infrastructure
• Own the event tracking logic to maintain and improve upon our standardized taxonomy that supports unified reporting and downstream activation
• Conduct monthly audits to identify dropped events, broken integrations, missing event parameters, and redundancies
• Oversee Meta, Google, LinkedIn pixels/tags for accuracy and integrity, and maintain GTM/GA4 governance and naming conventions
• Ensure we stay compliant with all privacy, financial, and otherwise relevant industry related ad tracking requirements
• Plan, Implement, and Standardize Marketing Technology Integrations
• Manage basic coding and review around key marketing integrations
• Create marketing-friendly visualizations conveying integration functionality
• Self-analyze work and take opportunities to improve without guidance
• Sit with engineering team to help manage prioritization on marketing’s behalf
• Learn RudderStack, Iterable, our custom built CRM, and work to increase functionality
• Monitor and optimize data pipelines: Website → RudderStack → Iterable → CRM → GA4
• Troubleshooting & Engineering Support
• Investigate and resolve live tracking or integration issues, maintaining root-cause and resolution logs
• Serve as a first-line technical resource, capable of handling basic Computer Science (CS) troubleshooting and implementing internal changes when necessary
• Work collaboratively with the Engineering team, supporting active campaign measurement reliability
• Ensure that uptime is not compromised being quick to fix issues when conversion tracking stops working or data issues arise

Senior MarTech Engineer – Marketing Technology Manager

Manager

• Lead cross-functional operations across Pre-Purchase, Collateral, Final Docs, Shipping, PC Support, Agency Data Delivery, Curtailment Mitigation, and Government Insuring • Oversee end-to-end pipeline performance and loan aging with a focus on SLA adherence, delivery timelines, and risk mitigation • Act as the primary escalation point for Post Closing operational issues impacting investor delivery, agency insuring, or data accuracy • Drive coordination with internal partners (Closing, Servicing, Warehouse Banks, Investor Relations) and external entities (Fannie Mae, Freddie Mac, FHA, VA, and document custodians) • Ensure accurate and timely data delivery to agencies, mitigating downstream insuring delays or agency rejections • Implement and oversee controls to prevent curtailments, ensure purchase readiness, and resolve document exceptions proactively • Manage and coach team across functional areas, ensuring operational alignment, staffing effectiveness, and continuous feedback loops • Lead performance reviews, hiring, promotions, and discipline actions with a focus on productivity and engagement • Provide real-time reporting and visibility to executive leadership regarding loan status, team performance, and emerging risks • Maintain expertise in investor and agency guidelines; communicate and implement changes across Post Closing channels • Triage escalations, identify root causes, and drive rapid resolution to prevent downstream delivery, insuring, or compliance risk • Operate effectively across shifting priorities and hybrid workflows while maintaining strict regulatory and data integrity standards

Senior Manager, Procurement

Senior Analyst, Treasury

Recruiter

Accounting Manager

Analyst – Incentives, GTM

Production Partner

Senior Software Engineer

Growth Associate

Secondary Marketing Analyst, Distributed Retail

Marketing Coordinator

Sales Contact Center Team Lead – Outbound

Senior MarTech Engineer – Marketing Technology Manager

Post Closing Manager

Production Partner