Better Life Partners

Software Engineer

• Lead and manage the engineering team responsible for developing and maintaining BLP’s core technology platform (built on the Microsoft stack)
• Translate product strategy into execution, partnering closely with Product Management to break roadmap goals into delivery plans and sprints
• Drive technical excellence through structured development practices, code review, CI/CD improvements, and system modernization efforts
• Recruit, mentor, and develop engineers to build a high-performing, mission-driven team
• Own platform reliability and incident response, working to minimize downtime and production disruptions
• Collaborate with the VP Product and Technology to shape technical strategy, architecture, and priorities
• Ensure regulatory compliance and security of software systems in a healthcare setting (including HIPAA and other applicable regulations)
• Partner with IT to ensure a secure, scalable, and reliable environment for remote and hybrid teams
• Serve as an excellent mentor to a small team of engineers
• Participate hands-on in key technical decisions, design reviews, and where appropriate, code contributions

Director of Engineering

Project Manager

• Collaborate with leaders across the organization
• Plan, manage and complete assigned projects within deadline, budget and quality requirements
• Lead high impact, mission critical projects
• Develop project plans, soliciting input from the team and key stakeholders on plan and project design
• Liaise with end users to determine scope of project requirements, available resources and required project timelines
• Prepare cost estimates and develop proposals for all changes requested that affect the project
• Establish responsibility for assigned project(s), tasks and milestones
• Monitor project progress and resolve any associated problems
• Identify resource needs for the project and establish roles, expectations, and goals
• Support project by leveraging best practices, experiences and know-how from other resources
• Responsible for cost analysis, process improvement and problem resolution
• Serve as point of contact on all administrative matters among key stakeholders
• Rare regional travel (Northeast) as required

Product Manager

• Oversee one or more product initiatives aligned with company and product goals and strategies.
• Collaborates cross-functionally with Engineering, Data Analytics, Product and all cross-functional teams to deliver solutions that provide best-in-class products and are received with high satisfaction from our users and deliver on the expected outcomes.
• Owns ensuring clear acceptance criteria for planned solutions.
• Identify important measures of success and use these to identify new opportunities from meeting expected outcomes.
• Demonstrates deep understanding of Ascent, Better Life Partners’ proprietary healthcare platform, its users and how they engage with the system.
• Advocates for users and ensures impact, usability and user satisfaction are taken into account with each change.
• Leads training sessions and creates documentation to help onboard new internal users, ensuring they can utilize the platform effectively.
• Provides on-going training and documentation to support existing users.
• Collaborates with other teams to support increased team velocity and the improvement of user satisfaction.
• Serves as a mentor to more junior team members.

Counselor

• Demonstrating and communicating the core values of Better Life Partners
• Facilitating group therapy sessions for Better Life Partners clients
• Familiarizing with and utilizing Better Life Partners evidence-based curriculum guides and training
• Providing detailed feedback and maintaining clinical progress notes on clients
• Counseling one-on-one with clients, when deemed necessary
• Participating in Better Life Partners’, community research and public health partners’ research and data collection efforts
• Formulating and maintaining treatment plans for each client served
• Collaborating with community partners and Better Life Partners providers on case management and care coordination efforts
• Adhering to professional and ethical work standards, enforcing appropriate counselor/client boundaries
• Managing group dynamics and problem behavior with strong, professional judgement and in a way that does not jeopardize group integrity
• Maintaining compliance with federal, state and local regulations for licensing and billing purposes
• Attending and engaging in regular training, company meetings, monthly counselor consultation, and supervision as necessary

Director of Engineering

Project Manager

Product Manager

Substance Use Counselor