Credentialing Manager

Better Health Group

Credentialing Manager responsible for daily operations and team management at Better Health Group. Overseeing processes, implementing policies, and enhancing performance across the organization.

Posted 4/21/2026full-timeRemote • Florida • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Manage and supervise daily operational activities to ensure they align with organizational goals
Implement and enforce operational policies and procedures
Lead and motivate a team of operational staff
Provide guidance, training, and support to team members to enhance their performance and development
Identify areas for process improvement and implement changes to enhance efficiency
Collaborate with cross-functional teams to streamline workflows
Effectively allocate and manage resources, including personnel, equipment, and budget
Monitor resource utilization and make recommendations for optimization
Implement and maintain quality control standards to ensure the delivery of high-quality products/services
Conduct regular audits and assessments to identify and address areas for improvement
Foster open communication channels between departments to ensure smooth collaboration
Coordinate with other managers to align operational processes with overall organizational objectives
Develop and monitor key performance indicators (KPIs) to track operational performance
Analyze data and prepare reports to inform decision-making
Identify training needs within the operations team and develop programs to enhance skills
Implement ongoing professional development initiatives
Additional duties as assigned

Requirements

What you’ll need

Bachelor’s Degree in business administration, healthcare administration, or related field required, Master’s Degree preferred
5+ years experience of proven success in an operations management role
Bilingual a plus
Computer literacy in Google Suite and Microsoft Office products.
Demonstrated ability to manage multiple priorities in a fast-paced environment
Ability to handle confidential information in a professional manner
Ability to make sound business judgments
Excellent interpersonal skills and ability to work with and manage a variety of people
Excellent communication skills both written and verbal
Strong leadership and analytical skills
Must be organized and detail-oriented
Ability to build & motivate teams
Possess excellent presentation and organizational skills; ability to collaborate, manage, and expand relationships across the organization and with all levels of management

Benefits

Comp & perks

Medical, dental, vision, disability, and life
401k, with employer match
Paid time off
Paid holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operations managementprocess improvementquality controldata analysiskey performance indicatorsresource allocationbudget managementtraining developmentauditingperformance monitoring

Soft Skills

leadershipinterpersonal skillscommunication skillsorganizational skillsteam motivationanalytical skillscollaborationdetail-orientedprofessionalismmultitasking