Account Manager

• Support the management of key client relationships to plan and execute on their partnerships, ensuring aligned purposes and objectives are in place to help deliver exceptional value
• Understand and become a subject matter expert on our back end platform tools
• Provide potential clients with in depth demos of BetMakers’ solutions
• Provide quality service and administrative support to the Partnerships Manager APAC and the wider Commercial & Partnerships team
• Work closely with tech and product teams to solve customer pain points and deliver value for clients
• Provide Partnerships lifecycle support, through various streams, analysing trends and proactively communicating with clients and the business on a regular basis
• Act as point of contact to develop and streamline the onboarding process and experience of new clients
• Manage a portfolio of emerging value clients
• Maintain and manage accurate, up-to-date client partnership records
• Develop engagement and communication plans with partners, review on a regular basis
• Coordinating key client relationships for the business to leverage strategic growth opportunities
• Provide exceptional customer service and maintain relationships
• Drive efficiencies within the team through new and updated processes
• Coordinate and prepare regular reporting and insights
• Coordinating key client relationships for the business to leverage strategic growth opportunities.

Partnerships Coordinator

Account Manager – New Business

Account Manager

Account Manager – Novated SME

Relationship Manager