Medical Assistant II

Beth Israel Lahey Health

Medical Assistant II providing clinical and administrative support at Beth Israel Lahey Health’s Milton primary care practice. Performing vitals, EKGs, injections, phlebotomy, testing, and EMR documentation.

Posted 8/7/2026full-timeMilton • Massachusetts • 🇺🇸 United StatesJunior💰 $22 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in patient care, including vital signs, EKGs, injections, and phlebotomy, while ensuring compliance with OSHA standards and maintaining accurate medical records. Proficient in delivering high-quality customer service and collaborating effectively within a healthcare team.

Highest-signal resume keywords

Medical Assistant CertificatePatient CareOSHA ComplianceComputer Systems ExperienceCustomer Service

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital SignsEKGsInjectionsPhlebotomyPoint-of-Care TestingMedical Records ManagementQuality-Control StandardsWeb-Based ApplicationsMicrosoft Office ApplicationsSpecimen Collection

Soft Skills

Clear CommunicationActive ListeningProblem-SolvingTeam CollaborationCalm Under Pressure

Tools & Technologies

EMR System

Certifications & Qualifications

Medical Assistant Certificate

Industry Keywords

HealthcarePrimary CarePatient Information ManagementPractice ImprovementCustomer Service Orientation

About the role

Key responsibilities & impact

Report to the Practice Manager or Ambulatory Practice Coordinator, with input from physicians, nurses, and other healthcare providers
Deliver high-quality service to patients and contribute to smooth practice operations
Provide support, training, and knowledge-sharing to Medical Assistants, MA student externs, and Practice Assistants
Recommend more effective use of resources
Identify and resolve OSHA compliance issues
Audit and maintain point-of-care testing and track test results
Participate in practice improvement initiatives and small projects
Greet patients, escort them to exam rooms, and serve as a communication resource
Collect and communicate complete, accurate patient information to providers
Respond to phone calls and requests
Ensure availability of x-rays, lab slips, medical records, and other pertinent information
Obtain vital signs and perform EKGs, injections, phlebotomy, departmental screening, lab tests, and specimen collection
Assist providers and procure medical records
Implement quality-control standards
Ensure patient records and documents have appropriate patient identification
Add new medications to patient records in the EMR system
Assemble records according to BIDHC/APG policy and handle patient-information requests according to established guidelines

Requirements

What you’ll need

High School diploma or GED required
Certificate 1 Medical Assistant Certificate required
1–3 years of related work experience required
Computer systems experience required, including web-based applications and some Microsoft Office applications
Preferred: 1–3 years of experience as a Medical Assistant in a primary care setting
Ability to communicate clearly and effectively in written English
Ability to comprehend and converse in English effectively with staff, patients, families, and external customers
Working knowledge of standard concepts, practices, procedures, and policies
Ability to work collaboratively in small teams
Ability to provide professional, respectful, service-oriented customer service
Active listening and problem-solving skills
Ability to remain calm in stressful situations
Competence providing patient care to neonatal, youth, young adult, middle-age, and elderly age groups
Ability to exert up to 50 pounds occasionally and/or 20 pounds frequently
Ability to stand and/or move around through the majority of the shift
Must be vaccinated against influenza as a condition of employment

Benefits

Comp & perks

Base hourly wage range of $22.05–$29.68
Comprehensive compensation and benefits
Flu vaccination required as a condition of employment
Continuous learning and growth opportunities
Innovation and a sense of belonging
Support for a healthy and balanced life