Receptionist – Per Diem

Beth Israel Lahey Health

Receptionist providing essential clerical support in healthcare setting. Handling phone interactions, scheduling, and patient registration with exceptional customer service standards.

Posted 8/1/2026part-timeGloucester • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing multiple tasks in a high-volume environment. Proficient in patient interactions, registration, scheduling, and billing processes.

Highest-signal resume keywords

Customer Service SkillsEffective Communication SkillsMultitasking AbilityPC SkillsHigh-Volume Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong Customer Service SkillsEffective Written CommunicationEffective Verbal Communication

Certifications & Qualifications

High School DegreeGED

Industry Keywords

Patient RegistrationAppointment SchedulingCo-Pay CollectionBillingCustomer Interactions

About the role

Key responsibilities & impact

Exercise the highest standards of customer service in all interactions with patients and staff.
Perform a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls.
Ensure that patients are able to receive the right care at the right time.

Requirements

What you’ll need

High School Degree or GED
A minimum of 1 year of experience in a high-volume customer service-related position.
Strong customer service skills
Strong PC skills
Effective written and verbal communication skills
Ability to multitask.

Benefits

Comp & perks

Comprehensive compensation and benefits
Health insurance
Paid time off
Professional development opportunities