Practice Assistant II – Gastroenterology

Beth Israel Lahey Health

Practice Assistant supporting patient care at Beth Israel Lahey Health in Plymouth. Greets and assists patients, handles registrations, and schedules appointments to ensure smooth operations.

Posted 7/29/2026full-timePlymouth • Massachusetts • 🇺🇸 United StatesJunior💰 $21 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong patient interaction skills while managing administrative tasks such as check-in, registration, and appointment scheduling. Proficient in using computer systems and Microsoft Office applications to facilitate effective communication and service delivery.

Highest-signal resume keywords

Patient Care CommunicationCheck-In And RegistrationAppointment SchedulingMicrosoft Office ProficiencyMedical Administration Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Check-InRegistrationAppointment SchedulingDemographic VerificationCo-Payment Collection

Soft Skills

CourtesyRespectService OrientationPrivacy Awareness

Tools & Technologies

Web Based ApplicationsMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Access

Certifications & Qualifications

Medical Admin Assistant Certificate

Industry Keywords

Patient CareHealthcare AdministrationLiaisonService Delivery

About the role

Key responsibilities & impact

Greets patients and visitors demonstrating courtesy, service, respect, and privacy.
Serves as a central communication source in the delivery of patient care.
Provides accurate information, directions and/or guidance and follows up promptly.
Performs check in, registration, scheduling, and verification of demographic information.
Collects co-payments and schedules appointments to accommodate patient needs.
Acts as liaison between patients and practice staff for optimal service delivery.

Requirements

What you’ll need

High School diploma or GED required
1-3 years related work experience required
Experience with computer systems required, including web based applications
Some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Certificate 1 Medical Admin Assistant Cert preferred.

Benefits

Comp & perks

Health insurance
Paid time off
Professional development
Retirement plans
Continuous learning opportunities