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Beth Israel Lahey Health

Registration & Scheduling Specialist

Beth Israel Lahey Health

Clerical role at Lahey Urology supporting registration and scheduling of patients. Ensuring positive patient experience through effective communication and multitasking.

Posted 7/11/2026full-timeBeverly • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing high-volume interactions, ensuring timely patient care and efficient scheduling.

Highest-signal resume keywords
Customer Service SkillsPC SkillsEffective CommunicationMultitaskingAppointment Scheduling

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Strong Customer Service SkillsEffective Written CommunicationEffective Verbal CommunicationAbility to Multitask
Certifications & Qualifications
High School DegreeGED
Industry Keywords
Patient CareCo-Pay CollectionBillingAppointment ConfirmationRegistration

About the role

Key responsibilities & impact
  • Perform phone interactions, registration, scheduling, co-pay collection, and billing
  • Conduct appointment confirmation calls
  • Ensure patients receive the right care at the right time

Requirements

What you’ll need
  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Benefits

Comp & perks
  • Health insurance
  • Paid time off
  • Comprehensive compensation and benefits