Receptionist

Beth Israel Lahey Health

Receptionist at BILH Primary Care performing customer service and clerical tasks for healthcare operations. Handling registrations, scheduling, co-pay collections, and enhancing patient experiences.

Posted 7/9/2026full-timeDanvers • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact

Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities.
Exercise the highest standards of customer service in all interactions with patients and staff.
Represents the first impression of the office and has great influence over the ultimate care of our patients.

Requirements

What you’ll need

High School Degree or GED
A minimum of 1 year of experience in a high-volume customer service-related position.
Strong customer service skills
Strong PC skills
Effective written and verbal communication skills
Ability to multitask

Benefits

Comp & perks

Health insurance
Professional development
Flexible working arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Strong Customer Service SkillsEffective Written CommunicationEffective Verbal Communication

Certifications

High School DegreeGED