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Beth Israel Lahey Health

Receptionist

Beth Israel Lahey Health

Receptionist at BILH Primary Care performing customer service and clerical tasks for healthcare operations. Handling registrations, scheduling, co-pay collections, and enhancing patient experiences.

Posted 7/9/2026full-timeDanvers • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing high-volume tasks such as registration, scheduling, and billing. Proficient in multitasking and maintaining high standards of service in patient interactions.

Highest-signal resume keywords
Customer Service SkillsEffective Communication SkillsMultitasking AbilityPC SkillsHigh-Volume Customer Service Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Strong Customer Service SkillsEffective Written CommunicationEffective Verbal Communication
Certifications & Qualifications
High School DegreeGED
Industry Keywords
RegistrationSchedulingCo-Pay CollectionBillingAppointment Confirmation

About the role

Key responsibilities & impact
  • Performing a wide variety of tasks such as phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls are key responsibilities.
  • Exercise the highest standards of customer service in all interactions with patients and staff.
  • Represents the first impression of the office and has great influence over the ultimate care of our patients.

Requirements

What you’ll need
  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position.
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Benefits

Comp & perks
  • Health insurance
  • Professional development
  • Flexible working arrangements