Lead Medical Assistant – Canton Internal Medicine

Beth Israel Lahey Health

Lead Medical Assistant overseeing and mentoring clinical staff while performing diverse medical assisting activities. Engaging with patients and healthcare practitioners in an outpatient setting.

Posted 7/2/2026full-timeCanton • Massachusetts • 🇺🇸 United StatesSenior💰 $23 - $31 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient care activities, including vital signs, EKGs, and phlebotomy, while providing mentorship and leadership to medical assistants. Proficient in scheduling, quality control, and effective communication with clinical staff and patients.

Highest-signal resume keywords

Patient Care ActivitiesMentorship and TrainingQuality Control StandardsScheduling AppointmentsBasic Computer Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vital SignsEKGsPhlebotomyPatient CareQuality Control

Soft Skills

Team LeadershipProblem SolvingCommunication

Tools & Technologies

Hospital SystemsWeb-Based Applications

Certifications & Qualifications

Medical Assistant CertificateEMT CertificationCNA CertificationLNA Certification

Industry Keywords

Clinical SettingPatient VisitsDirect Patient Care

About the role

Key responsibilities & impact

Performs the responsibilities of a Medical Assistant and oversees the work of others
Serves as a role model/mentor, providing support, training and sharing knowledge with other medical assistants and practice assistants in the department
Provides guidance and assistance to resolve problems and issues
Acts as a team leader for small projects or work groups, creating team setting and identifying areas for improvement
Performs a wide variety of activities during patient visits, including but not limited to vital signs, EKGs, phlebotomy and assisting during routine procedures
Takes complete and accurate information from patients, prioritizing and communicating information to clinical staff appropriately
Implements quality control standards as required
Schedules follow-up tests and appointments using hospital systems
Contacts patients with reminder appointments
Ensures that supplies are within expiration dates
Assists patients who have physical and psychological limitations

Requirements

What you’ll need

High School diploma or GED required
1-3 years related work experience required
Basic familiarity with computers
Ability to navigate at a basic level within web-based applications
MA, EMT, CNA, LNA certificate or diploma; or at least 5 months of direct patient care experience in a clinical or research setting

Benefits

Comp & perks

Health insurance
Paid time off
Professional development opportunities