Practice Assistant I – Multi-specialty

Beth Israel Lahey Health

Practice Assistant I supporting patient care operations at Beth Israel Lahey Health. Ensuring quality service and assistance in a multi-specialty practice environment.

Posted 6/27/2026part-timePlymouth • Massachusetts • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact

Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy.
Serves as a central communication source in the delivery of patient care.
Takes complete and accurate information from patients/callers.
Performs check in, registration, scheduling, and verification of demographic information according to APG policies and procedures.
Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs.
Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.

Requirements

What you’ll need

High School diploma or GED required
Certificate 1 preferred
1-3 years related work experience required
Fluent in English and Spanish
Experience with computer systems required, including web based applications and some Microsoft Office applications

Benefits

Comp & perks

Health insurance
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

registrationschedulingdemographic verificationpatient care communicationweb based applicationsMicrosoft Office

Soft Skills

courtesyservicerespectprivacyliaisoncommunication

Certifications

High School diplomaGEDCertificate 1