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Beth Israel Lahey Health

Medical Secretary – Specialty

Beth Israel Lahey Health

Medical Secretary providing frontline customer service and support to patients at Beth Israel Lahey Health. Handling phone interactions, registration, scheduling, and co-pay collection duties.

Posted 6/20/2026full-timeMontvale • New Jersey • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact
  • Perform phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls
  • Ensure that patients are able to receive the right care at the right time
  • Exercise the highest standards of customer service in all interactions with patients and staff

Requirements

What you’ll need
  • High School Degree or GED
  • A minimum of 1 year of experience in a high-volume customer service-related position
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Benefits

Comp & perks
  • Comprehensive compensation and benefits
  • Vaccination against influenza (flu) as a condition of employment

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
customer serviceeffective communicationmultitasking
Certifications
High School DegreeGED