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Medical Secretary – Specialty
Beth Israel Lahey HealthMedical Secretary providing frontline customer service and support to patients at Beth Israel Lahey Health. Handling phone interactions, registration, scheduling, and co-pay collection duties.
About the role
Key responsibilities & impact- Perform phone interactions, registration, scheduling, co-pay collection and billing, and appointment confirmation calls
- Ensure that patients are able to receive the right care at the right time
- Exercise the highest standards of customer service in all interactions with patients and staff
Requirements
What you’ll need- High School Degree or GED
- A minimum of 1 year of experience in a high-volume customer service-related position
- Strong customer service skills
- Strong PC skills
- Effective written and verbal communication skills
- Ability to multitask
Benefits
Comp & perks- Comprehensive compensation and benefits
- Vaccination against influenza (flu) as a condition of employment
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
customer serviceeffective communicationmultitasking
Certifications
High School DegreeGED