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Phlebotomist - Lab Outreach
Beth Israel Lahey HealthPhlebotomist performing specimen collections and patient service operations at Beth Israel Lahey Health. Responsible for patient data management and supporting quality assurance programs.
Posted 6/3/2026full-timeNeedham Heights • Massachusetts • 🇺🇸 United StatesJunior💰 $22 - $23 per hourWebsite
ATS Keywords
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Hard Skills
phlebotomyspecimen collectionspecimen preparationadministrative dutiesclerical dutieslab QA programscompetency assessments
Soft Skills
verbal communicationwritten communicationattention to detailindependent workteamworkminimal supervisiontrainingcoachingmentoring
Tools & Technologies
BILH computer system
Certifications & Qualifications
phlebotomy certificationASCP certification
Industry Keywords
Patient Service Centercontinuing educationdemographic validation
About the role
Key responsibilities & impact- Provide excellent phlebotomy and phlebotomy-related services for all patients
- Validate and/or update patient’s demographic and information in a BILH computer system
- Collect specimens according to established procedures
- Prepare all collected specimens for transport via courier service
- Perform administrative and clerical duties to open, operate, and close the Patient Service Center
- Assist in training, coaching, and mentoring PSC Phlebotomists when requested
- Travel to additional Patient Service Centers and doctor’s office sites when needed
- Read, understand, and comply with all departmental policies and procedures
- Participate in lab QA programs, competency assessments, and continuing education
Requirements
What you’ll need- High School diploma or GED
- Associate’s Degree or college classes welcomed
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to work independently or in a team environment
- Comfortable working with minimal supervision
- Basic familiarity with computer applications preferred
- Phlebotomy certification from ASCP or another accredited agency preferred
- Previous experience as a phlebotomist preferred
- One or more years previous experience working in lab Patient Service Centers preferred
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off