Patient Access Representative

Beth Israel Lahey Health

Patient Access Representative in Beverly, providing efficient and welcoming healthcare registration. Handling patient questions and processing financial information with a focus on quality care during high-volume periods.

Posted 5/20/2026part-timeBeverly • Massachusetts • 🇺🇸 United StatesJunior💰 $21 - $28 per hourWebsite

About the role

Key responsibilities & impact

Ensures that the patient experience in accessing healthcare at BILH is efficient and welcoming
Performs a variety of functions to support an accurate, safe, and customer-focused registration process
Handles patient questions and requests accurately and efficiently
Completes the Medicare Secondary Payer Questionnaire for each patient
Counsels patients regarding non-covered services

Requirements

What you’ll need

High school degree or equivalent
1-3 years related work experience
Experience with computer systems required, including web-based applications
Some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.
Bilingual written and verbal communication skills

Benefits

Comp & perks

health insurance
retirement plans
paid time off
flexible work arrangements
professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

computer systemsweb-based applicationsMicrosoft OfficeExcelWordPowerPointAccess

Soft Skills

customer-focusedcommunication skillsbilingual communicationcounseling skillsefficiencyaccuracy

Certifications

high school degree or equivalent