Specialty Pharmacy Technician, Call Center
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Hybrid
Location: Westwood • Massachusetts • United States
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Salary
💰 $28 - $38 per hour
Job Level
About the role
- Accurately inputs patient, insurance, and prescription information into the pharmacy system
- Answers incoming calls and assists callers with non-clinical inquiries
- Resolves and ensures proper adjudication of claims
- Confirm patient benefits with insurance and determine required authorizations to assist the patient with coverage of therapy prescribed.
Requirements
- High School diploma or GED required
- License Mass Registered Pharmacy Tech required
- 1-3 years related work experience required
- Previous data entry experience (minimum three months)
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Benefits
- Health insurance
- Comprehensive compensation
- Paid time off
- Professional development opportunities
- Flexible working arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryclaims adjudicationpatient information inputinsurance verificationauthorization determination
Soft Skills
communicationcustomer serviceproblem-solving
Certifications
Mass Registered Pharmacy Tech