Support network activities in a multi-vendor, multi-platform computing environment.
Responsible for the daily technical support of the Beth Israel Lahey Health computing networks.
Consult with the Manager, IT Infrastructure on specific matters requiring clarification, interpretation, or exception to standard policies and procedures.
Install, configure, and support various routers, switches, and wireless access points.
Maintain inventory of necessary cables and parts routinely needed for daily operation.
Provide administrative and technical support for DNS and DHCP services.

Requirements

An associate's degree in M.I.S., Computer Science, Engineering, or a related field is preferred but not required.
Cisco Certified Network Associate (CCNA) is preferred but not required.
Three (3) years of Data Communications experience providing secure LAN/WAN and wireless services.
Direct experience configuring and supporting Cisco and Brocade equipment.
Demonstrated competency with the following technologies: Switching, Routing, 802.11b/g, a and n, Local and Metropolitan Ethernet, and DHCP/DNS services.
Familiarity with the following protocols: IP, EIGRP, OSPF, BGP, SNMP, Telnet, TFTP, FTP, and SFLOW. NETFLOW and WCCP.
Experience installing and configuring the following network hardware: Layer 2/3 Switches Routers Wireless Network Devices
Experience supporting a cabling infrastructure to include: Cat 5E & 6 cable, riser cable, patch panels, and fiberoptics.
Experience supporting and maintaining IP network numbering schemes.

Benefits

Health insurance
Retirement plans
Paid time off
Professional development

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network supportrouter configurationswitch configurationwireless access point supportDNS servicesDHCP servicesLAN/WAN servicesCisco equipmentBrocade equipmentcabling infrastructure

Certifications

Cisco Certified Network Associate (CCNA)