Administrative Assistant II, Urgent Care
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Office
Location: Watertown • Massachusetts • United States
Visit company websiteExplore more
Salary
💰 $21 - $28 per hour
Job Level
About the role
- Provides secretarial and administrative support for the department.
- Involves extensive interaction with diverse populations including the public, visitors, patients and families, medical practitioners and BIDHC staff.
- Answers and screens telephone calls.
- Takes accurate messages or directs call to appropriate person.
- Greets and directs patients/families, visitors and staff.
- Responds to requests in a timely manner and provides clear and accurate information within scope of knowledge and authority.
- Types and prepares correspondence and documents according to quality standards.
- Proofreads and edits materials for grammar, punctuation and spelling.
- Drafts routine correspondence.
- Compiles and distributes reports and other information as needed.
- Schedules appointments and meetings and maintains calendars and schedules for assigned staff.
- Assists in preparation for conferences, seminars and other department sponsored programs or events.
- Receives, records and prepares related materials and performs other related duties as assigned.
- Organizes and maintains department files, records and databases following established procedures.
- Enters information from source documents into databases and/or spreadsheets.
- Prepares, routes and tracks routine administrative forms and documents.
- Routes materials for required authorizations and monitors receipt by final destination.
- Communicates with other BIDHC departments to resolve delays, problems and errors.
Requirements
- High School diploma or GED required
- Associate's degree preferred
- 1-3 years related work experience required
- Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access
Benefits
- Health insurance
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entryproofreadingeditingschedulingreport compilationdocument preparationcalendar managementdatabase managementadministrative supportcorrespondence drafting
Soft Skills
communicationinterpersonal skillsorganizational skillsattention to detailproblem-solvingtime managementcustomer serviceteam collaborationadaptabilityresponsiveness
Certifications
High School diplomaGEDAssociate's degree