Administrative Assistant, Admissions, Behavioral Health
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Office
Location: Beverly • Massachusetts • United States
Visit company websiteExplore more
Salary
💰 $19 - $23 per hour
Job Level
About the role
- Respond to calls and/or walk-ins for clients seeking admission
- Interviews consumer to obtain essential information
- Maintains a thorough working knowledge of insurance restrictions
- Completes insurance eligibility approval and obtains initial authorization
- Documents new and/or updates client demographic and billing information
- Markets programs by answering questions and providing informational brochures
- Ability to provide information on updated directory of referral sources
- Assist in emergency situations seeking client treatment
- Shares full and timely information on any risks identified
- Scans documents into the electronic system/file
- Attends all required supervision and meetings
- Maintains tracking requirements for program(s)
Requirements
- High School Diploma / GED
- Minimum of 1 year experience in a related field
- Ability to work independently or on a team
- Standard office administrative practices
- Knowledge of electronic health records a plus
- Experience with Excel and Word
- Techniques for dealing effectively with the public and staff
Benefits
- Health insurance
- Comprehensive compensation
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
insurance eligibility approvalclient demographic informationbilling informationdocument scanningelectronic health recordsExcelWord
Soft skills
interpersonal skillsindependent workteamworkpublic interactioncommunication
Certifications
High School DiplomaGED