Practice Assistant II – Bilingual Spanish
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Office
Location: Jamaica Plain • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Greets patients and visitors in a manner that demonstrates courtesy, service, respect and privacy
- Serves as a central communication source in the delivery of patient care by being responsive, accessible and visible
- Provides accurate information, directions and/or guidance and follows up promptly to ensure that needs have been met
- Performs check in, registration, scheduling, verification of demographic information and fiscal data utilizing a computer system
- Collects co-payments following standards for co-payment processing
- Schedules, reschedules and cancels appointments making every effort to accommodate patient and provider needs
- Obtains and enters referrals
- Monitors and supports patients and visitors entering and leaving the practice
- Facilitates timely flow and proactively solves flow issues
- Acts as liaison between patient and practice staff to ensure optimal flow and service delivery
Requirements
- High School diploma or GED required
- 1-3 years related work experience required
- Experience with computer systems required, including web based applications and some Microsoft Office applications such as Outlook, Word, Excel, PowerPoint or Access
- Bilingual Spanish/English speaker preferred
Benefits
- Health insurance
- Paid time off
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
check inregistrationschedulingverification of demographic informationfiscal data processingco-payment processingreferral managementweb based applicationsMicrosoft Officedata entry
Soft skills
courtesyservicerespectcommunicationresponsivenessaccessibilityproblem solvingliaisonpatient supporttimely flow management
Certifications
High School diplomaGED