Patient Access Representative
Beth Israel Lahey Health
part-time
Posted on:
Location Type: Office
Location: Beverly • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Mid-LevelSenior
About the role
- Registers patients presenting for visits
- Explains the registration process to patients and responds to patient questions
- Processes patient co-payments, co-insurance, deductibles, and balances due
- Assists patients with Kiosk check-in
- Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results
- Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department
- Monitors patient waiting area for a smooth, efficient registration flow
- Initiates patient scheduling activities by prioritizing and accessing a variety of sources
- Remains current on scheduling protocols and applies judgment
Requirements
- High school degree or equivalent
- 1-3 years related work experience
- Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access
- Strong typing skills 40+wpm
- Knowledge of medical terminology
- Bilingual written and verbal communication skills
Benefits
- Health insurance
- Comprehensive compensation
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical terminologytyping skillsscheduling protocols
Soft skills
communication skillsinterpersonal skillsorganizational skillsjudgment
Certifications
high school degree or equivalent