Senior Epic Client Systems Administrator
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $109,990 - $148,033 per year
Job Level
Senior
Tech Stack
CitrixTypeScript
About the role
- Works with epic to design, implement and upgrade all Epic Client Systems to include MyChart, MyChartMobile, CareLink, CareEveryWhere, Hyperspace Web, EPS, BLOB, Interconnect, WelcomeWeb, IVR, FIPS, BCA and BCAWEB.
- Monitors SystemPulse and Epic SystemPulse Analytics to ensure the Client systems are Secure, stable, highly available and meeting the required system capacity needs.
- Participates in off hours SU deployments and version upgrades as required.
- Works with Applications teams, Epic TS and third party vendors as required to determine FHIR/Interconnect needs, the appropriate system design, testing and implementation.
- Advises the Desktop Virtualization team on Hyperspace and Hyperdrive deployments to include providing input on design, assisting with troubleshooting issues and capacity planning.
- Coordinates the validation and implementation of Branding/customizations for the MyChart, MyChartCC and Carelink portals.
- Responsible for the design, build and implementation of both Kuiper and SystemPulse to support all Epic technical teams.
Requirements
- HS diploma or GED required.
- 8 - 10 years of related work experience.
- Advanced Technical computer skills as required for technical support specific to functional area and related systems.
- Epic Client Systems Administrator.
- Epic MyChart Administration or CareEveryWhere Administration.
- Third party Certification such as Citrix.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic Client Systems AdministrationMyChart AdministrationCareEveryWhere AdministrationSystemPulseHyperspaceHyperdriveFHIRInterconnectCapacity PlanningTechnical Support
Soft skills
TroubleshootingCoordinationDesignImplementationMonitoring
Certifications
Epic Client Systems AdministratorCitrix Certification