Human Resources

• Registers patients presenting for visits
• Explains the registration process to patients and responds to patient questions
• Processes patient co-payments and receipts
• Completes the Medicare Secondary Payer Questionnaire for each patient
• Counsels patients regarding non-covered services
• Monitors patient waiting area for smooth registration flow
• Responds to patient concerns and potential safety issues
• Collaborates with assigned clinical departments for scheduling

Patient Access Representative – Emergency Room

Patient Access Representative – 24HR Emergency Department