Medical Secretary
Beth Israel Lahey Health
full-time
Posted on:
Location Type: Office
Location: Mount Auburn • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $28 per hour
Job Level
Junior
About the role
- Greet patients in person and over the phone in a courteous and professional manner
- Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems
- Register new patients and update existing patient information
- Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers
- Process insurance information and verify eligibility
- Collect co-pays and process payments
- Maintain organized and confidential patient records
- Prepare and manage correspondence, reports, and medical documents
- Coordinate referrals to specialists and follow up on authorizations
- Support medical staff with administrative tasks as needed
- Maintain a clean and welcoming front desk and waiting area
Requirements
- High school graduate
- Minimum of one year's experience as a medical assistant in a medical practice environment desirable
- Certification as a medical assistant desirable
- Graduate of accredited secretarial training school preferred
- Knowledge of medical terminology, word processing equipment, and personal computers
- Two years of experience in a busy medical practice setting Preferred
- Ability to perform multiple tasks simultaneously
- Working knowledge of insurance regulations and form completion
- Ability to be trained in CPT and ICD9 coding
- Excellent communication and interpersonal skills
- Ability to work independently and follow directions
- Effective telephone manner and ability to communicate with patients, physicians, and other professional staff
- Computer skills are necessary.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical terminologyCPT codingICD9 codingelectronic health records (EHR)insurance verificationpayment processingword processingpatient registrationappointment schedulingcorrespondence management
Soft skills
communication skillsinterpersonal skillsorganizational skillsability to multitaskindependenceattention to detailprofessionalismeffective telephone mannerability to follow directionscustomer service
Certifications
medical assistant certification