As a Field Service Technician, you will play a crucial role in ensuring the operational success of our electric aviation charging products.
You will be responsible for the commissioning, maintenance, and troubleshooting of charging infrastructure, guaranteeing a seamless and reliable charging experience for our customers.
The ideal candidate will possess a strong technical background, excellent problem-solving skills, and a passion for contributing to the future of sustainable air travel.
Requirements
High school diploma or equivalent; technical certifications or a degree in a related field is a plus.
Proven experience in the installation and maintenance of electrical systems (i.e. solar, energy storage, UPS, etc..) or EV charging infrastructure.
Strong troubleshooting skills with the ability to analyze and solve complex technical problems.
Excellent communication and interpersonal skills for effective customer interactions.
Ability to work independently and manage time efficiently, with a strong sense of responsibility.
Understanding of electrical codes, safety protocols, and regulatory requirements.
Willingness to travel regularly to sites to provide onsite service, sometimes with little notice.
Outstanding communication skills, both written and verbal, with the ability to explain technical concepts to customers and team members who have varying levels of technical knowledge.
The ability to operate with empathy, professionalism, and a high sense of urgency to resolve issues.
Proficiency with electrical test equipment such as digital multimeters, oscilloscopes, and data-loggers.