Operations Executive

Bet On Talent

Operations Executive running a skin gambling platform while overseeing payments, support, and CRM. Coordinating with game providers and ensuring smooth operations from launch day.

Posted 5/12/2026full-timeMrieħel • 🇲🇹 MaltaJuniorWebsite

About the role

Key responsibilities & impact

Keep a daily eye on site uptime, coordinate game updates, and report technical bugs to the dev team
Assist the Support team by investigating complex tickets, user complaints, payment issues, or technical glitches that need a deeper look
Help with KYC/AML checks and use tools to spot fraud, bots, or suspicious betting patterns & investigate player behaviour
Act as the daily contact for game providers and payment services, tech vendors and other 3rd parties to ensure everything runs smoothly
Ensure the 'unboxing' experience stays relevant to what players actually want

Requirements

What you’ll need

You're a CS gamer with a deep understanding of skin rarity, wear levels (floats), pattern indexes, and the 'investor' side of the Steam ecosystem
You follow the Pro Circuit
1–2 years in iGaming, fintech, or gaming operations is a plus but not mandatory (we'll train you)

Benefits

Comp & perks

Relocation package to Malta
Private health insurance
Wellness allowance
Communication allowance
Healthy lunch on Wednesdays
Social Fridays
Summer & Christmas events
Employee discounts in restaurants and businesses
Extended second-parent leave policy
Private parking space

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

KYCAMLfraud detectiontechnical bug reportinguser complaint investigationpayment issue resolutionplayer behavior analysisgame updates coordinationsite uptime monitoringskin rarity analysis

Soft Skills

communicationproblem-solvinganalytical thinkingattention to detailteam collaborationcustomer supportadaptabilitytime managementinterpersonal skillsorganizational skills