Senior Product Operations Manager

Bestow

Senior Product Operations Manager at Bestow driving roadmap infrastructure for product development. Collaborating on improvements and tools to enhance team performance and product quality.

Posted 7/23/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $160,000 - $185,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Product Operations and Management, with a strong focus on optimizing processes, implementing AI-driven tools, and maintaining effective communication with stakeholders. Proven ability to manage product roadmaps, develop metrics frameworks, and enhance team efficiency in high-growth tech environments.

Highest-signal resume keywords

Product Operations ManagementJira/Confluence ExpertiseAI-Powered Tool ImplementationAgile Methodologies ExperienceStakeholder Management

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Applicant Tracking System Keywords

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Hard Skills

Product Development Lifecycle (PDLC)Metrics Framework DevelopmentProcess OptimizationBacklog ManagementReporting and Dashboard Creation

Soft Skills

Outstanding CommunicationProject ManagementCross-Functional CollaborationInfluencing Leadership

Tools & Technologies

Jira Product DiscoveryNotionCursorClaude

Certifications & Qualifications

Bachelor's Degree or Higher

Industry Keywords

High-Growth Tech CompaniesAgile MethodologiesCapacity ManagementResource PlanningProduct Management Tools

About the role

Key responsibilities & impact

Lead ongoing improvements to the Product Development Lifecycle (PDLC) — the processes, rituals, and tooling Product Managers rely on every day — in direct support of Product Management leadership and its goal of maximizing team output and product quality.
Own the product roadmap: the tooling systems, infrastructure, and governance that keep our roadmap complete, accurate, and visible to every stakeholder who depends on it.
Partner directly with Product Management leadership to identify bottlenecks and friction in the PDLC and design solutions that improve PM velocity, quality, and consistency.
Build and maintain "ready-to-develop & prioritized" backlog standards, and help enforce PRD quality before products move into development.
Lead process enablement: templates, playbooks, RACI, and rituals that scale with the team.
Architect and maintain our product operations technical stack, engineering robust configurations in Jira/Confluence and developing automated system integrations.
Identify and implement AI-powered tools and workflows that meaningfully speed up PM work — requirements drafting, backlog grooming, synthesis of customer insight — with an eye toward measurable efficiency gains.
Establish governance standards for roadmap data (date confidence levels, field hygiene, update cadence) across all PMs.
Ensure the roadmap is complete, accurate, and easily accessible to key stakeholders.
Build reporting/dashboards giving leadership visibility into roadmap health and delivery risk via native Jira dashboards and *new* AI-built dashboards.
Collaborate with TPM and Implementation Managers to ensure release operations are delivering on our roadmap commitments to customers.
Work with Product leadership to plan and facilitate team-wide events (e.g., product all-hands, onsites, monthly product reviews, etc.), handling logistics and coordination so the team can focus on the content and connection.
Own the function-specific onboarding experience for new product managers
Define and track metrics on Product team performance and process health.
Provide Product leadership regular visibility into capacity and process health.

Requirements

What you’ll need

Bachelor's degree or higher
Minimum 5+ years of experience in product operations, product management, or similar roles within high-growth tech companies
Extensive experience with product management and collaboration tools:
Must have: Jira/Confluence, Claude (or other leading AI system)
Good to have: Jira Product Discovery, Cursor, Notion
Proven track record of implementing and optimizing product development processes, metrics frameworks, and operational systems that drive efficiency and quality
Experience with agile methodologies and the ability to adapt processes to fit different team needs while maintaining organizational alignment
Experience leading or actively contributing to a team's shift toward AI-native ways of working — identifying where AI genuinely changes the shape of a workflow versus where it's just noise, and helping a team adopt it with real discipline.
Outstanding communication and stakeholder management abilities, with experience influencing cross-functional teams and executive leadership
Strong project management skills with the ability to manage multiple high-priority initiatives simultaneously in a fast-paced environment
Experience with resource planning, capacity management, and budgeting processes to optimize team efficiency and product delivery
Possess a strong data-driven approach to product operations having developed metrics, dashboards, and reporting frameworks that provide visibility into product performance and team effectiveness

Benefits

Comp & perks

Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives