QA Engineer

• Report to the CTO and develop and execute a comprehensive QA strategy aligned with business objectives and product roadmap
• Build, scale, and mentor the QA organization, including hiring and training QA engineers and analysts
• Establish quality metrics, KPIs, and reporting frameworks to measure and communicate quality outcomes
• Design and implement automated testing frameworks for web applications, APIs, and integrations
• Oversee test planning, execution, and reporting for complex insurance workflows and business logic
• Ensure comprehensive testing of data accuracy and performance across product features
• Lead shift-left testing practices and integrate quality gates into CI/CD pipelines
• Collaborate with product, engineering, security, compliance, customer success, and support teams
• Develop testing strategies for regulatory reporting and audit requirements (SOC 1, SOC 2, GDPR, state insurance regulations)
• Manage risk assessment and mitigation strategies related to product quality
• Present testing strategy and plans to customers and coordinate integration testing with customer teams
• Drive continuous improvement initiatives to enhance testing efficiency and effectiveness

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