Bestow

Director of Quality Assurance

Bestow

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Salary

💰 $215,000 - $240,000 per year

Job Level

Lead

Tech Stack

AWSCloudCypressDistributed SystemsGoogle Cloud PlatformLinux

About the role

  • Report to the CTO and develop and execute a comprehensive QA strategy aligned with business objectives and product roadmap
  • Build, scale, and mentor the QA organization, including hiring and training QA engineers and analysts
  • Establish quality metrics, KPIs, and reporting frameworks to measure and communicate quality outcomes
  • Design and implement automated testing frameworks for web applications, APIs, and integrations
  • Oversee test planning, execution, and reporting for complex insurance workflows and business logic
  • Ensure comprehensive testing of data accuracy and performance across product features
  • Lead shift-left testing practices and integrate quality gates into CI/CD pipelines
  • Collaborate with product, engineering, security, compliance, customer success, and support teams
  • Develop testing strategies for regulatory reporting and audit requirements (SOC 1, SOC 2, GDPR, state insurance regulations)
  • Manage risk assessment and mitigation strategies related to product quality
  • Present testing strategy and plans to customers and coordinate integration testing with customer teams
  • Drive continuous improvement initiatives to enhance testing efficiency and effectiveness

Requirements

  • 8+ years of software QA experience with 3+ years in management/leadership roles
  • Experience with SaaS products and agile development processes
  • Hands-on expertise in test automation (Playwright, Cypress, or similar)
  • Experience with API testing, performance testing, and CI/CD integration
  • Knowledge of cloud platforms (GCP, AWS) and engineering process tools (JIRA, Confluence, TestRail)
  • Understanding of compliance requirements (SOC 2, GDPR) and security testing
  • Experience managing testing programs in environments with frequent deployments, feature flagging, and distributed systems
  • Familiarity with AI-enabled testing tools and best-in-class QA tools and processes
  • Strong leadership skills with ability to build and mentor technical teams
  • Excellent communication skills and ability to manage multiple projects
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • Preferred: experience in insurance, financial services, or regulated industries
  • Preferred: advanced automation and performance testing tools experience
  • Preferred: Linux systems and database testing experience
  • Preferred: QA certification (ISTQB, CSTE) or startup/scale-up experience
  • Preferred: experience building QA metrics dashboards and reporting systems
  • Must reside in the US contiguous 48 states (US remote position)