Manages and develops assigned territory to support and grow business with existing customers, while executing channel growth strategies in partnership with their territory team, sales manager, and marketing department that identify and recruit qualified new dealers.
Responsible for ongoing management and prospecting of a target customer lists.
Committed to managing all prospecting, sales, and customer service activities and data using Hubspot CRM and Netsuite ERP as required by the sales manager.
Comfortable organizing a value driven travel schedule that supports KPIs and expectations of the role and providing regular and consistent feedback on customer visits.
Commitment to meeting customer needs, organizational responsibilities, and critical deadlines regardless of whether travelling or working in the office, including non-traditional hours as needed.
Effectively work via phone, email, and video calls to communicate with customers and team.
Negotiates sales of shower, bath units and accessories within the Dealer Business structure
Develops and maintains working relationship with vendors, DME/HME professionals, general contractors, plumbing/mechanical contractors, kitchen & bath showrooms, and independent distributers.
Determines pricing, handles all quotations, submittal packets, verifies, and checks quotes and sales order packets for completeness and accuracy before a purchase order is generated.
Basic administrative duties consist of electronic filing, faxing and order/data entry.
Identifies and attends trade shows in their territory and supports marketings’ event logistics.
Independently uses CRM and ERP dashboards and reports to track territory goals and KPIs.
Develops a comprehensive understanding of our products and solutions, as well as available resources and support, to ensure customers are provided expert level service and support.
Works with accounting on sales orders, quotes, and credit applications.
Responds to all internal and external customers promptly and stays accountable until a proper solution, reply, or handoff is fully completed.
Keeps National Dealer Sales Manager fully and accurately informed concerning work problems and issues.
Becomes proficient in training and support of for the installation of BBS products.
Uses standard office equipment including a computer in the course of work.
Requirements
Applicant must be an existing resident of the designated territory.
Location Preference: Dallas, Texas
Territory knowledge for remodeling, construction networking, bathing building codes, and compliancy
Outstanding communication skills, written, electronic, presentations and ice breaking with new prospects.
Skilled prospector, lead qualifier and relationship builder.
Demonstrated partnering with company departments to achieve successful sales, profitability, lead times and accuracy on factory orders.
Must have thorough working knowledge of sales practices/procedures, department policies/procedures, general office practices and procedures.
Must have extensive knowledge in business and technical writing and have excellent verbal and written communication skills.
Must develop working knowledge of Aging in Place concepts and ADA regulations.
Must have presentation, organizational/time management skills.
Must have proven customer service, public speaking skills and demonstrated telephone etiquette skills.
Must be detailed oriented and have good listening skills.
Must have demonstrated maturity and a high degree of follow through and professionalism.
Must have knowledge and skill in MS office software - Word, Excel, Windows, Outlook, Internet explorer, Hubspot and NetSuite ERP.
Must have excellent phone etiquette.
Make sound decisions and be able to maintain confidentiality and handle stressful situations.
Develop effective strategic and business systems plans.
Analyze sales and procedural problems and develop solutions.
Communicate, establish, and maintain working relationships and deal with management, co-workers, vendors, architects, generals, and contractor’s professional in a positive manner.
Demonstrate good judgment and initiative, multi-task, be self-motivated and driven for success.
Handle complaints skillfully and respectfully.
Establish priorities, organize workload, and adapt to changes.
Work and deal with a wide range of individuals from various ethnic and cultural backgrounds.
Work as a team player and collaborate with others.