Director of Design

Best Western Hotels & Resorts

Director of Design leading strategic design initiatives for BWH Hotels. Overseeing design programs and ensuring alignment with company standards in the hospitality industry.

Posted 7/11/2026full-timePhoenix • Arizona • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Leads strategic design initiatives to enhance member development and product experience.
Oversees the implementation of design programs that align with company standards and guest expectations.
Drives innovation and continuous improvement across regional design operations.
Directs the Management of Design Requirements for Member Hotels, Interior Design, and Project Services.
Lead the development and execution of design programs and initiatives that support member development and capital investment returns.
Establish and maintain departmental standards, policies, and tools to ensure consistency and excellence in design delivery.
Oversee regional design initiatives and ensure alignment with company objectives and professional standards.
Manage relationships with internal stakeholders and external vendors to ensure satisfaction and successful project outcomes.
Evaluate and improve design processes, guidelines, and methods to enhance efficiency and effectiveness.
Develop and mentor design staff by identifying strengths and providing training and development opportunities.
Prepare and manage annual budgets and works closely with Director, Purchasing, in vendor inclusion and management.
Ensure quality service by adhering to company standards and promoting design excellence.
Champion continuous improvement by evaluating emerging tools, processes, and best practices to drive operational efficiency, optimize resource utilization, and elevate the member and guest experience.

Requirements

What you’ll need

Bachelor’s degree in architecture, interior design, or related field, or an equivalent combination of education and experience.
Minimum 8 years of professional experience in architecture or interior design for commercial, industrial, or institutional facilities.
5 + years of leadership experience managing a large team required.
Hospitality interior design experience required.
Experience managing a design compliance initiative from a brand level preferred.
Experience with Revit, AutoCAD, Salesforce and Smartsheet preferred.
Intermediate proficiency in Microsoft Office Suite.
Strong financial and budgeting acumen.
Knowledge of industry standards and competitive landscape.
Ability to manage complex design projects and departmental operations.
Excellent communication and negotiation skills with internal and external stakeholders.

Benefits

Comp & perks

Medical/Dental/Vision available day one
Vacation/Sick- accruals start day one
Paid company holidays and personal holidays to celebrate what’s important to you
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

ArchitectureInterior DesignDesign Program DevelopmentDesign Process ImprovementProject Management

Soft Skills

Excellent Communication SkillsNegotiation SkillsMentoring and Training