Worldwide Sales Operations Representative

Best Western Hotels & Resorts

. Execute strategies and initiatives designed to support Worldwide Sales revenue goals .

Posted 7/1/2026full-timePhoenix • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and proficiency in Microsoft Office Suite, particularly Excel, to manage data and support sales initiatives. Capable of effective communication and collaboration with sales teams and hotel partners to drive revenue opportunities.

Highest-signal resume keywords

Microsoft Office Suite ProficiencyExcel Functions (VLOOKUP, Pivot Tables)Outbound Communication ExperienceSales Support ExperienceDatabase Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementReport CreationExcel Spreadsheet MaintenanceOutbound CallsSales Effectiveness Support

Soft Skills

Strong Organizational SkillsAbility to Manage Multiple PrioritiesEffective Communication

Tools & Technologies

AI-Driven ToolsCRM Systems

Industry Keywords

HospitalitySales SupportDistribution ChannelsHotel Sales Environments

About the role

Key responsibilities & impact

Execute strategies and initiatives designed to support Worldwide Sales revenue goals
Serve as a key communication link between Worldwide Sales Managers, hotels, and affiliates
Manage and respond to WWS Leisure and MICE support inboxes, ensuring timely follow-up and resolution
Perform administrative and data management tasks, including: Maintaining and updating Excel spreadsheets, Creating reports using functions such as VLOOKUP and Pivot Tables, Managing databases
Conduct outbound calls to hotels to: Communicate revenue opportunities, Ensure awareness and participation in WWS programs, Support internal processes that enhance efficiency, organization, and sales effectiveness

Requirements

What you’ll need

High school diploma or equivalent
Experience with outbound communication (phone and email) in a professional setting
Strong organizational skills with the ability to manage multiple priorities simultaneously
Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams)
Working knowledge of Excel functions such as VLOOKUP and Pivot Tables
Demonstrate familiarity with, or a willingness to learn, AI-driven tools and technologies.
Prior experience in sales support, hospitality, or operations (preferred)
Familiarity with distribution channels or hotel sales environments (preferred)
Experience working with databases or CRM systems (preferred)

Benefits

Comp & perks

Medical/Dental/Vision available day one
Vacation/Sick- accruals start day one
Paid company holidays and personal holidays to celebrate what’s important to you
401K - company contribution and match (U.S.)
Registered Retirement Savings Plan (RRSP) – company contribution and match (Canada)
Employee discounts/hotel discounts
Free financial and health wellness programs
Tuition Reimbursement