Senior Manager, Best Friends Embed Project

Best Friends Animal Society

Senior Manager leading the Best Friends Embed Project within Los Angeles Animal Services. Driving transformational change for shelter operations and animal welfare in the community.

Posted 7/15/2026full-timeLos Angeles • California • 🇺🇸 United StatesSenior💰 $100,000 - $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and management capabilities in animal shelter operations, with a focus on strategic planning, program development, and effective communication with stakeholders. Proficient in utilizing statistical data to inform decision-making and improve organizational performance.

Highest-signal resume keywords

Animal Shelter Leadership ExperienceStrategic Planning and Change ManagementStatistical Analysis for Program DevelopmentExcellent Communication and Public SpeakingFamiliarity with Los Angeles Animal Services

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Animal Shelter ManagementProgram EvaluationBudget ManagementStatistical AnalysisChange Management Strategies

Soft Skills

Strong Leadership SkillsInterpersonal SkillsCustomer-Centric ApproachAttention to DetailOrganizational Skills

Tools & Technologies

Microsoft OfficeShelter SoftwareAnimal Management SoftwareAsana

Industry Keywords

Los Angeles Animal ServicesLifesaving ProgrammingUnion ExperienceNo-Kill PhilosophyStakeholder Communication

About the role

Key responsibilities & impact

Work onsite at all six of the LAAS shelters for approximately 3 years in a leadership position
Direct consultation of shelter and field lifesaving operations with the LAAS shelter system
Plan, implement, facilitate, engage, monitor, and evaluate all lifesaving programming
Continuously evaluate and monitor proven strategies and continuing education for attainment of organizational goals and to achieve no-kill by scheduled deadline
Implement, communicate and advise on the operations plan with specific metrics and goals
Create and act on written recommendations on how the program, embed partner organization, and partner city shelter(s) or rescue(s) can fill those gaps
Work within the operations budget as well as the LAAS budget to facilitate resources for LAAS appropriately
Identify areas where additional support is needed to create or improve specific programs
Manage communication within assigned agency and with stakeholders to ensure that all teams, leaders and stakeholders are communicated with regularly
With LAAS general manager and leadership team, ensure the performance of tasks and behaviors in conjunction with all policies and procedures of LAAS
Manage communications within Best Friends, ensuring everyone is updated on progress and challenges

Requirements

What you’ll need

A minimum of least 3 years of director level, or higher, animal shelter leadership and management experience related to the essential responsibilities
Familiarity and knowledge of the Los Angeles Animal Services system is required
Previous experience working with unions within an animal shelter system is required
Strengths and experience in utilizing statistical information to inform, develop and implement division and department level strategic plans, including change management strategies and program direction
Proven attention to detail with advanced organizational and time management skills
Customer-centric, non-judgmental approach to engaging with adopters, partners, visitors, volunteers, and colleagues
Familiarity and comfort with nonjudgmental philosophies
Strong leadership skills with the ability to act decisively in difficult and fast-paced situations
Strong interpersonal skills, a team player, upbeat, energetic, tactful, and diplomatic
Excellent communication skills, public speaking, and presentation experience
Proficiency with Microsoft Office products; familiarity with shelter software/animal management software and Asana, or desire to learn

Benefits

Comp & perks

great benefits
annual premium
monthly cell phone stipend
relocation assistance may be available