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Best Friends Animal Society

Inclusion & Learning Coordinator

Best Friends Animal Society

Inclusion & Learning Coordinator supporting diverse and inclusive learning initiatives. Partnering with leaders to enhance cultural competence and organizational effectiveness.

Posted 7/11/2026full-timeRemote • California, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $61,400 - $69,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in coordinating and facilitating learning and development initiatives, with a strong focus on cultural competency and inclusive leadership. Proficient in analyzing program data to drive continuous improvement and support organizational goals.

Highest-signal resume keywords
Training CoordinationFacilitation SkillsProgram EvaluationOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Program CoordinationData InterpretationTraining LogisticsInstructional Design PrinciplesScheduling
Soft Skills
Emotional IntelligenceRelationship BuildingAttention to DetailProfessionalismSelf-Motivation
Tools & Technologies
Microsoft OfficeLearning PlatformsProject Management ToolsCommunication Tools
Industry Keywords
CDIL&DCultural CompetencyInclusive LeadershipStakeholder Engagement

About the role

Key responsibilities & impact
  • Support the planning, coordination, and delivery of CDI and L&D initiatives aligned with organizational goals, guiding principles, and workplace culture priorities.
  • Coordinate training logistics, including scheduling, materials preparation, participant communications, attendance tracking, and follow-up.
  • Support and co-facilitate (onsite and remote) learning experiences, including cultural competency, inclusive leadership, management-focused, and cultural awareness trainings.
  • Track, review, and interpret participation, engagement, feedback, and outcome data to evaluate program effectiveness and surface meaningful insights.
  • Identify meaningful trends, gaps, and opportunities and prepare context-informed recommendations that support continuous improvement of CDI and L&D programs.
  • Consult with leaders and internal stakeholders to understand team learning needs and recommend appropriate learning solutions.
  • Partner with CDI and L&D leaders to develop, customize, and refine training content using organizational context, participant feedback, and program data.
  • Maintain accurate program records, reports, and data while ensuring confidentiality of sensitive information.
  • Manage CDI and L&D communication channels, ensuring messaging is clear, timely, accurate, and appropriate for the audience and topic.
  • Collaborate with internal partners to support cross-functional initiatives, special projects, cultural celebrations, and organization-wide learning efforts.
  • Coordinate outreach and logistics for external partners, guest speakers, facilitators, and vendors connected to CDI and L&D programming.
  • Perform other duties as assigned.

Requirements

What you’ll need
  • 2+ years’ experience supporting and/or coordinating learning, inclusion, or HR-related programs, with the ability to manage competing priorities across functions and multiple initiatives.
  • Ability to facilitate or co-facilitate group discussions and trainings (on-site and/or remotely), including navigating sensitive or complex topics with confidence.
  • Strong organizational and project coordination skills, with demonstrated ability to prioritize, execute, and follow through on deliverables.
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to diverse audiences and lead training sessions.
  • As well as the ability to professionally advocate Best Friends' position on issues.
  • Ability to build and maintain strong, collaborative, and supportive relationships across teams and with a variety of stakeholders.
  • Experience supporting training logistics and program execution, including scheduling, communications, and materials preparation.
  • Ability to track, interpret, and summarize program data and feedback to identify insights, trends, and recommendations.
  • Ability to consult with leaders and stakeholders, ask thoughtful questions, and recommend solutions aligned with team and organizational needs.
  • Demonstrated emotional intelligence and sound judgment, with the ability to handle sensitive situations with professionalism and discretion.
  • Exposure to or experience with instructional design principles is a plus.
  • Ability to maintain confidentiality while managing sensitive information and conversations.
  • Self-motivated with strong attention to detail, accountability, and follow-through.
  • Proficiency with Microsoft Office products; familiarity with learning platforms, project management tools, or communication tools, or desire to learn, comfort learning new systems, including online information systems.

Benefits

Comp & perks
  • great benefits! 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score