Best Egg

Senior Director, Credit Risk Oversight – Consumer Lending

Best Egg

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $160,000 - $180,000 per year

Job Level

Senior

About the role

  • Lead and evolve the 2LOD credit risk oversight framework, including policies, standards, and governance practices
  • Provide independent oversight and credible challenge across underwriting, line management, pricing, and customer lifecycle strategies
  • Establish clear risk appetite frameworks, limits, and thresholds for credit performance
  • Oversee end-to-end portfolio performance, including originations, vintages, delinquencies, charge-offs, and profitability
  • Ownership of identifying emerging risks, evolving trends, and portfolio concentration opportunities
  • Translate portfolio-level risk insights into actionable recommendations that inform strategy decisions and support key decision-making
  • Understanding of marketing and growth strategies impacts to ensure alignment with credit risk appetite and portfolio objectives
  • Review expansion strategies (e.g., new segments, channels, or products) for risk implications
  • Partner with Finance and Risk teams on portfolio forecasts, stress scenarios, and performance outlooks
  • Ensure consistency between risk appetite, business growth targets, and portfolio outcomes
  • Ensure adherence to consumer lending regulations and supervisory expectations (e.g., ECOA/Reg B, FCRA, UDAAP, etc.)
  • Oversee fair lending risk management, including model bias, segmentation, and policy impacts
  • Serve as a key point of contact for regulatory exams, internal audit, and risk reviews
  • Develop and deliver portfolio risk reporting, dashboards, and executive insights to senior leadership and risk committees
  • Present portfolio performance, emerging risks, and strategic recommendations to executive stakeholders
  • Build, lead, and develop a high-performing 2LOD credit risk oversight team
  • Provide direction and oversight to Director-level team members across Credit Risk Oversight, Collections/Recovery & Loss Oversight, and Fraud Risk Oversight
  • Foster a strong risk culture and promote effective challenge across the organization
  • Provide oversight of new product launches, credit strategy changes, and FinTech innovations
  • Ensure appropriate governance for advanced analytics, alternative data, and AI/ML models
  • Drive continuous improvement in risk frameworks, tooling, and analytics capabilities

Requirements

  • 12–15+ years of experience in credit risk management, portfolio risk, or consumer lending
  • Significant experience in 2LOD, enterprise risk management, or equivalent oversight roles
  • Proven leadership experience managing teams and cross-functional risk initiatives
  • Deep expertise in credit underwriting, portfolio management, and risk strategy development
  • Experience within a FinTech and/or regulated banking environment (preferred)
  • Strong familiarity with model governance, loss forecasting, and stress testing frameworks (preferred)
  • Experience overseeing multi-product consumer lending portfolios (preferred)
  • Strong knowledge of consumer banking regulations and supervisory expectations including ECOA / Regulation B (fair lending), FCRA, UDAAP
  • Experience interacting with regulators, internal audit, and compliance functions
Benefits
  • Pre-tax and post-tax retirement savings plans with a competitive company matching program
  • Generous paid time-off plans including vacation, personal/sick time, paid short-term and long-term disability leaves, paid parental leave, and paid company holidays
  • Multiple health care plans to choose from, including dental and vision options
  • Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
  • Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
  • Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
credit risk managementportfolio riskconsumer lendingcredit underwritingportfolio managementrisk strategy developmentmodel governanceloss forecastingstress testingadvanced analytics
Soft Skills
leadershipteam managementcross-functional collaborationstrategic decision-makingeffective communicationrisk culture promotionoversightchallenge facilitationinsight presentationcontinuous improvement