Best Egg

Director, Fraud Risk Oversight, Consumer Lending – 2nd Line of Defense

Best Egg

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $110,000 - $130,000 per year

Job Level

Lead

About the role

  • Provide independent 2LOD oversight of fraud risk management frameworks, including policies, standards, and controls
  • Review and challenge 1LOD fraud strategies across originations, account management, and servicing
  • Ensure alignment of fraud practices with enterprise risk appetite and governance standards
  • Partner with credit risk on first payment default trends and data linking analysis
  • Oversee and challenge fraud detection and prevention strategies, including application and identity fraud controls, synthetic / stolen identity detection, device, IP, and behavioral analytics, payment fraud / ACH return monitoring, and loan servicing activity monitoring
  • Evaluate fraud operations, including case management, investigations, and recovery processes
  • Review controls related to customer authentication, identity verification, and digital channels
  • Assess vendor and third-party risk related to fraud tools, data providers, and service partners
  • Monitor fraud trends, loss rates, and emerging threats across the portfolio
  • Develop and deliver fraud risk reporting, dashboards, and insights to various key stakeholders across the company
  • Partner with Product, Engineering, Risk, and Operations teams to ensure fraud controls are embedded in product design and customer journeys

Requirements

  • 10+ years of experience in fraud risk management, fraud strategy, or fraud operations within financial services or FinTech
  • Experience in 2LOD, risk oversight, audit, or control functions, or strong exposure to independent challenge frameworks
  • Deep understanding of fraud typologies, detection strategies, and fraud lifecycle management
  • Experience working with fraud models, rules engines, and analytics
  • Experience in a consumer lending and/or digital banking environment (preferred)
  • Familiarity with identity verification, authentication technologies, and digital fraud prevention tools (preferred)
  • Exposure to vendor risk management and third-party fraud solutions (preferred)
  • Working knowledge of relevant regulations and guidance, including UDAAP, FCRA (as applicable to fraud processes), identity verification / KYC-related expectations
  • Experience interacting with regulators, internal audit, or compliance teams preferred
Benefits
  • Pre-tax and post-tax retirement savings plans with a competitive company matching program
  • Generous paid time-off plans including vacation, personal/sick time, paid short-term and long-term disability leaves, paid parental leave, and paid company holidays
  • Multiple health care plans to choose from, including dental and vision options
  • Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
  • Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
  • Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud risk managementfraud strategyfraud operationsrisk oversightfraud typologiesdetection strategiesfraud lifecycle managementfraud modelsrules enginesanalytics
Soft Skills
independent challengestakeholder communicationcollaborationcritical thinkingproblem-solving