Best Egg

Director of Security Operations

Best Egg

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $125,000 - $145,000 per year

Job Level

Tech Stack

About the role

  • Own end-to-end security operations including SOC, monitoring, and detection capabilities
  • Oversee SIEM, EDR, and logging programs to ensure effective threat detection and response
  • Manage internal and third-party security operations providers (e.g., MSSP)
  • Continuously improve alert quality, detection coverage, and operational efficiency
  • Act as technology incident commander for security events and incidents
  • Lead operational response including triage, containment, eradication, and recovery
  • Ensure incidents are managed in accordance with established procedures and SLAs
  • Escalate critical and high-risk incidents to the CISO with clear analysis and recommendations
  • Lead post-incident reviews and drive continuous improvement actions
  • Own the operational lifecycle of vulnerability management including scanning, prioritization, and remediation tracking
  • Ensure adherence to defined remediation timelines and SLAs
  • Coordinate penetration testing activities and validation of remediation efforts
  • Provide visibility into vulnerability risk and remediation progress
  • Oversee logging and monitoring programs to ensure comprehensive visibility across the environment
  • Drive development and tuning of detection use cases and alert logic
  • Ensure effective integration of threat intelligence into detection and response processes
  • Oversee operational response to phishing and email-based threats
  • Ensure timely triage, analysis, and mitigation of reported phishing activity
  • Partner with the Manager, Information Security on phishing trends and control improvements
  • Ensure security controls are operating effectively across monitoring, incident response, vulnerability management, and access enforcement
  • Identify control gaps, breakdowns, or inefficiencies and drive remediation
  • Escalate systemic control issues and risks to the CISO and Technology Risk
  • Develop and maintain operational metrics and KPIs (e.g., MTTR, vulnerability SLAs, alert volumes)
  • Provide regular reporting on security operations performance and risk trends
  • Identify opportunities to improve automation, tooling, and processes
  • Lead and mentor security operations personnel
  • Partner with Infrastructure, Engineering, DevSecOps, and Technology teams to implement and improve controls
  • Support audits, regulatory assessments, and evidence requests related to security operations

Requirements

  • Bachelor’s degree in Information Security, Computer Science, or related field (or equivalent experience)
  • 7+ years of experience in cybersecurity, with a focus on security operations, incident response, or SOC leadership
  • Experience managing security monitoring, SIEM, and incident response programs
  • Strong understanding of vulnerability management and threat detection
  • Experience operating in regulated environments (PCI, FFIEC, or similar)
  • Strong leadership, communication, and decision-making skills
Benefits
  • Pre-tax and post-tax retirement savings plans with a competitive company matching program
  • Generous paid time-off plans including vacation, personal/sick time, paid short-- term and long-term disability leaves, paid parental leave, and paid company holidays
  • Multiple health care plans to choose from, including dental and vision options
  • Flexible Spending Plans for Health Care, Dependent Care, and Health Reimbursement Accounts
  • Company-paid benefits such as life insurance, wellness platforms, employee assistance programs, and Health Advocate programs
  • Other great discounted benefits include identity theft protection, pet insurance, fitness center reimbursements, and many more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
security operationsSOCSIEMEDRvulnerability managementincident responsepenetration testingthreat detectionalert logicautomation
Soft Skills
leadershipcommunicationdecision-makingmentoringanalysisproblem-solvingcollaborationcontinuous improvementoperational efficiencyincident management