Best Buy Canada

Product Manager – Reverse Logistics

Best Buy Canada

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$100,000 - CA$106,000 per year

About the role

  • Deliver on the product vision and roadmap for Reverse Logistics.
  • Lead an agile, cross-functional delivery team to build scalable and reliable platforms that support reverse logistics and returns operations end-to-end.
  • Partner deeply with operational stakeholders to understand pain points and translate requirements into clear product direction, prioritization, and measurable outcomes.
  • Serve as the functional domain expert in reverse logistics, connecting technical implementation with business context and operational goals.
  • Communicate effectively across business and technical audiences to drive alignment, influence outcomes, and lead change across complex stakeholder groups.
  • Collaborate with internal partners and external vendors to engage, influence, and build strong working relationships.
  • Contribute to the broader reverse-logistics modernization journey, unlocking value from new platforms and capabilities and supporting new initiatives.

Requirements

  • 2-4 years of experience as a product manager delivering software products in complex operational domains (retail operations, logistics, supply chain, or post-purchase experiences).
  • Hands-on familiarity with reverse logistics concepts (returns, repairs, return-to-vendor, write-offs/disposition, shipping) and how these connect across systems and operations.
  • Experience leading cross-functional agile teams and delivering iterative value through well-shaped roadmaps, backlogs, and clear outcome measures.
  • Strong ability to partner with technology, business, and operations teams, translate needs into product requirements, and make effective trade-offs across scope, timeline, and value.
  • Confident communicator with a talent for translating technical details into meaningful conversations with business stakeholders.
Benefits
  • Remote-first work environment
  • Employee discounts on awesome tech from day one.
  • Flexible health benefits and wellness program.
  • TFSA and RRSP programs.
  • 100% matched company pension plan.
  • Training programs to build new and transferable skills.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementagile methodologiesroadmap developmentbacklog managementoutcome measurementreverse logisticsoperational analysissoftware deliverystakeholder engagementcross-functional team leadership
Soft Skills
effective communicationinfluencing outcomescollaborationrelationship buildingproblem-solvingtranslating requirementschange managementstrategic thinkingnegotiationadaptability