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Higher Education Systems Optimization Consultant
BerryDunn — Assurance, Tax and ConsultingHigher Education Systems Optimization Consultant developing consulting services for colleges and universities. Focus on optimizing technology systems to improve student outcomes and operational performance.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRMERPdata-informed decision-makingprocess improvementtechnology optimizationstudent retentionstudent successinstitutional transformationcurrent-state analysisproposal development
Soft Skills
strong communication skillsfacilitationleadershipentrepreneurial mindsetcollaborationproblem-solvingstakeholder engagementthought leadershipmarket insightsrecommendation development
Industry Keywords
higher educationoperational performanceinstitutional effectivenessadministrative transformationclient engagementservice offeringsexecutive-level presentationsstrategic planningorganizational challengesclient-ready materials
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Help define and develop a new consulting service offering focused on optimizing existing higher education systems to improve student retention, student success, and operational performance.
- Advise clients on how to better leverage CRM, ERP, and related institutional systems to support enrollment, advising, student services, finance, operations, and leadership decision-making.
- Support business development activities, including identifying market needs, shaping service offerings, participating in prospective client conversations, and helping translate institutional challenges into consulting opportunities.
- Lead or contribute to proposal development, including scope definition, approach, workplan development, pricing input, and creation of client-ready materials.
- Deliver client work, including assessments, stakeholder interviews, current-state analysis, recommendations, roadmaps, and executive-level presentations.
- Work closely with existing team members to integrate this service offering into the broader higher education consulting practice.
- Bring practical institutional perspective to client engagements, helping bridge the gap between strategy, technology, operations, and student success.
- Contribute thought leadership, market insights, and practical frameworks that help differentiate the firm’s work in higher education systems optimization.
Requirements
What you’ll need- Senior-level experience within a higher education institution, ideally in a role connected to innovation, operations, student success, institutional effectiveness, technology optimization, enrollment, or administrative transformation.
- Strong understanding of higher education CRM, ERP, and related enterprise systems, including the organizational and process challenges that often limit their effective use.
- Demonstrated ability to work across academic, administrative, technology, and executive leadership stakeholders.
- Experience leading or supporting initiatives focused on student retention, student success, process improvement, technology adoption, data-informed decision-making, or institutional transformation.
- Ability to translate complex institutional challenges into practical, actionable recommendations.
- Strong communication skills, including the ability to facilitate discussions, develop proposals, and present to senior leaders.
- Entrepreneurial mindset and interest in helping build a new consulting service line.
Benefits
Comp & perks- Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being.