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Higher Education Systems Optimization Consultant
BerryDunn — Assurance, Tax and ConsultingHigher Education Systems Optimization Consultant developing consulting services for colleges and universities. Focus on optimizing technology systems to improve student outcomes and operational performance.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Help define and develop a new consulting service offering focused on optimizing existing higher education systems to improve student retention, student success, and operational performance.
- Advise clients on how to better leverage CRM, ERP, and related institutional systems to support enrollment, advising, student services, finance, operations, and leadership decision-making.
- Support business development activities, including identifying market needs, shaping service offerings, participating in prospective client conversations, and helping translate institutional challenges into consulting opportunities.
- Lead or contribute to proposal development, including scope definition, approach, workplan development, pricing input, and creation of client-ready materials.
- Deliver client work, including assessments, stakeholder interviews, current-state analysis, recommendations, roadmaps, and executive-level presentations.
- Work closely with existing team members to integrate this service offering into the broader higher education consulting practice.
- Bring practical institutional perspective to client engagements, helping bridge the gap between strategy, technology, operations, and student success.
- Contribute thought leadership, market insights, and practical frameworks that help differentiate the firm’s work in higher education systems optimization.
Requirements
What you’ll need- Senior-level experience within a higher education institution, ideally in a role connected to innovation, operations, student success, institutional effectiveness, technology optimization, enrollment, or administrative transformation.
- Strong understanding of higher education CRM, ERP, and related enterprise systems, including the organizational and process challenges that often limit their effective use.
- Demonstrated ability to work across academic, administrative, technology, and executive leadership stakeholders.
- Experience leading or supporting initiatives focused on student retention, student success, process improvement, technology adoption, data-informed decision-making, or institutional transformation.
- Ability to translate complex institutional challenges into practical, actionable recommendations.
- Strong communication skills, including the ability to facilitate discussions, develop proposals, and present to senior leaders.
- Entrepreneurial mindset and interest in helping build a new consulting service line.
Benefits
Comp & perks- Eligible employees have access to benefits that go beyond what’s expected to support their physical, mental, career, social, and financial well-being.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRMERPdata-informed decision-makingprocess improvementtechnology optimizationstudent retentionstudent successinstitutional transformationcurrent-state analysisproposal development
Soft Skills
strong communication skillsfacilitationleadershipentrepreneurial mindsetcollaborationproblem-solvingstakeholder engagementthought leadershipmarket insightsrecommendation development