Berry Virtual

Medical Admin Assistant, English

Berry Virtual

full-time

Posted on:

Location Type: Remote

Location: Philippines

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About the role

  • Coordinate and schedule appointments for healthcare providers and patients. Manage calendars to ensure efficient use of time and resources.
  • Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
  • Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
  • Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with billing department to resolve any discrepancies and ensure timely reimbursement.
  • Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
  • Engage in virtual team meetings and collaborate with colleagues to coordinate patient care and administrative tasks effectively. Utilize virtual communication tools to facilitate seamless collaboration and information sharing.
  • Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
  • Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.
  • Assist in obtaining pre-authorizations for medical procedures and services from insurance companies. Follow up on authorization requests and ensure timely approvals to facilitate patient care.

Requirements

  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.
  • Willingness to work in US time zones (PST, EST, CST).
  • High school diploma or equivalent.
  • ** **System and Work Setup Requirements:**
  • **Internet**: Minimum speed of 25 Mbps or higher, with a reliable backup connection available in case of power outages or service provider issues.
  • **Processor**: Intel Core i5 7th Generation or higher (or equivalent).
  • **Memory**: 8 GB RAM.
  • **Storage**: 256 GB SSD or HDD with at least 50% free space available.
  • **Webcam**: 720p resolution or higher.
  • **Operating System**: Windows 10 or later (or equivalent).
  • **Audio Equipment**: Noise-canceling earphones or headset.
  • **Workspace**: A designated, quiet, and organized workspace free from distractions to ensure productivity and focus.
Benefits
  • Permanent remote work setup
  • Competitive starting rate paid in USD
  • Internet Allowance
  • HMO insurance (PH)
  • Retirement Fund
  • Paid US holidays
  • Paid Vacation and Sick Leaves
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
medical codingEHR systemspatient data managementbilling proceduresinsurance verificationpre-authorizationsmedical record organizationtreatment plan documentationappointment schedulingregulatory compliance
Soft Skills
communication skillscustomer servicecritical thinkingproblem-solvingcollaborationtime managementattention to detailadaptabilityindependenceorganizational skills