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Educational Technology Consultant
Bernoulli EducaçãoConsultant in educational technology ensuring the use of digital tools in Brazilian schools. Focused on training, technical support, and strategic planning for educational integration.
About the role
Key responsibilities & impact- Use of technological solutions - Ensure that the schools served adopt and use educational platforms and tools, promoting their integration into daily pedagogical activities.
- Personalized and effective training - Deliver training aligned with each school's needs, ensuring at least the target active attendance and achieving a satisfaction rate above target in feedback.
- Prompt resolution of requests - Resolve technical requests within the established SLA, maintaining an active and accessible channel for continuous support.
- Develop strategic plans - Create and implement school-specific action plans based on prior diagnostics and aligned with technological priorities.
- Monitoring and impact analysis - Provide quarterly reports demonstrating progress in the usability and adoption of the tools.
- Continuous improvement and proactivity - Identify opportunities for technological improvements and innovations, implementing customized solutions to optimize outcomes in the schools served.
- Relationship building and retention - Establish trusting relationships with schools, ensuring active contact and achieving satisfaction rates above targets in service interactions.
- Alignment with organizational strategies - Actively participate in meetings and internal planning to ensure actions and deliverables align with organizational objectives and contribute to overall results.
Requirements
What you’ll need- Education: Bachelor's degree in Pedagogy or related fields that intersect with educational technology, such as Technology and Multimedia, Instructional/ Educational Design, Information Systems, Digital Communication, or similar.
- Preferred: Knowledge of Generative AI and its applications in educational contexts will be considered an important plus.
- Mastery of educational technology tools: Proficiency in using and configuring school management platforms, virtual learning environments (VLEs)/learning management systems (LMS), and educational technical support tools.
- User training and development: Ability to deliver in-person and online training focused on educational technology for diverse audiences (administrators, teachers, and technical teams).
- Educational data analysis: Ability to interpret metrics and reports from technology tools to guide strategy and decision-making within schools.
- Technical support: Knowledge to diagnose and resolve issues related to educational platforms.
- Interpersonal communication: Clear and assertive verbal and written communication skills to interact with different client profiles and stakeholders.
- Adaptation to technological innovations: Ability to continuously update knowledge about new trends and tools in the educational technology market.
- Planning and organization: Competence to create service schedules and customize support strategies according to specific client needs.
- Valid driving license (category B) and availability for frequent travel.
Benefits
Comp & perks- Health insurance
- Dental insurance
- Life insurance
- Meal and food allowance on a single card
- Breakfast or afternoon snack at physical locations
- Transport allowance (commuter benefits)
- Total Pass and Wellhub (access to gyms and wellness services)
- Birthday day off
- Corporate University (training and development programs)
- Pregnancy support program
- Counseling program (psychological, legal, financial, and social guidance)
- Wedding gift
- Duo Gourmet (benefit)
- Bernoulli Benefits Club: access to a partner network with discounts on undergraduate and graduate courses, utility bills, language courses and more for you and your family
- Hybrid-schedule mothers: 100% remote work from the 6th month of pregnancy until the child is 1 year old
- Hybrid-schedule fathers: 100% remote work from the child's birth until the child is 6 months old
ATS Keywords
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Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
educational technologyschool management platformsvirtual learning environmentslearning management systemseducational data analysistechnical supportGenerative AIuser trainingcustomized solutionsimpact analysis
Soft Skills
interpersonal communicationplanningorganizationrelationship buildingproactivityadaptation to technological innovationsproblem-solvingcustomer satisfaction focustraining deliverycollaboration
Certifications
Bachelor's degree in PedagogyBachelor's degree in Technology and MultimediaBachelor's degree in Instructional DesignBachelor's degree in Information SystemsBachelor's degree in Digital CommunicationValid driving license (category B)